Senior Case Resolution Specialist

Case Management Role SummaryAbout the Position:This role offers an opportunity to work on low to moderately complex cases, utilising your analytical skills to develop resolution options.Collecting necessary information and advice to effectively resolve mattersAttending case conferences, conciliations and hearingsPreparing documents detailing resolution...

Complex Workplace Investigation LeaderThe ideal candidate will lead complex workplace investigations into misconduct, bullying, harassment, discrimination and other sensitive matters. This involves cultivating a safe, respectful and inclusive work environment through thoroughness and well-documented processes.Key responsibilities include building strong...

Job Title: Senior Case ManagerAbout the RoleWe are seeking a highly skilled and experienced Senior Case Manager to join our team. As a Senior Case Manager, you will be responsible for undertaking case management of low to moderately complex matters and analysing to develop options for early resolution.Key Responsibilities:Undertaking case management of low...

Our organization is seeking an experienced professional to fill the role of Case Management Specialist. In this position, you will be responsible for managing cases with moderate complexity, analyzing data to develop effective resolution options, and working collaboratively with stakeholders to achieve successful outcomes.Key Responsibilities:- Managing...

Job Description:">The role of the Complaint Resolution Specialist is to ensure that advertising complaints are handled in a fair, consistent and effective manner.The incumbent will be responsible for managing advertising complaints from receipt to resolution, ensuring that all relevant procedures are followed and that the necessary reports and statistics are...

Job Title: Conflict Resolution SpecialistWe are seeking highly skilled professionals who can handle complex customer complaints effectively. As a key member of our team, you will be responsible for managing escalated customer care enquiries and formal complaints across various schemes.You will use your analytical skills to understand the root causes of...

Complaints Resolution SpecialistThis role is a critical part of our team's success, requiring experienced professionals who can thrive in a fast-paced environment and make a real difference in the lives of others.About the PositionWe are seeking a skilled Complaints Resolution Specialist to assess and monitor complaints and other regulatory intelligence,...

CSIRO seeks an experienced Employee Relations specialist to lead complex workplace investigations and case management. This role is ideal for someone who wants to work in a dynamic team that helps resolve sensitive people matters. You will be responsible for managing end-to-end processes, including investigations into misconduct, bullying, harassment,...

About the RoleAs a senior professional, you will be responsible for leading cases in accordance with quality and risk management practices. You will collaborate with specialist advisors and utilise decision-making processes and systems to deliver timely advice and recommendations to senior leadership.The role requires effective case management principles to...

Senior Workplace Investigation SpecialistThis role plays a crucial part in resolving complex employee matters. You will manage the end-to-end processes of sensitive cases, including misconduct, bullying, and harassment.You will lead and manage complex workplace investigations, ensuring fairness, confidentiality, and alignment with organisational values.This...