
Senior Case Manager
2 weeks ago
Job Title: Senior Case Manager
About the RoleWe are seeking a highly skilled and experienced Senior Case Manager to join our team. As a Senior Case Manager, you will be responsible for undertaking case management of low to moderately complex matters and analysing to develop options for early resolution.
Key Responsibilities:- Undertaking case management of low to moderately complex matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve matters.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the agency.
- Preparing and maintaining electronic record keeping, including evidence supporting decision making processes and justifying conclusions reached.
- Managing a team of staff.
To be successful in this role, you will need:
- Exceptional communication and teamwork skills.
- Previous experience in high level case management is highly desirable.
- Territory qualification will assist in this role.
- Experience working with AAT matters.
- Able to provide assistant support to all team members.
- Must be an Australian Citizen.
- Able to pass national police check and working with children check.
We offer a dynamic and supportive work environment that fosters professional growth and development. Our team is committed to delivering high-quality services to our clients and stakeholders.
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