Client Services Coordinator

3 days ago


Eight Mile Plains, Queensland, Australia Stowe Australia Full time

Stowe Australia, the largest privately owned electrical contractor in the nation, has a rich history spanning over 114 years of dedicated service to its valued clients.

An exciting opportunity is available for a full-time Client Services Coordinator at our Eight Mile Plains office. As a Stowe employee, you can enjoy the benefits of 13 RDOs per year, profit share, and a great working environment.

The ideal candidate will be responsible for creating weekly timesheets from Simpro software, preparing end-of-month reports, and generating client invoices and other documents associated with month-end. Additionally, they will maintain project logs, monitor workflow on a daily basis, and communicate effectively with account managers.

The key responsibilities include:

  • Scheduling works
  • Managing client portal documentation, including uploading completed documents onto portals
  • Managing internal and external stakeholder communication
  • Data entry
  • Answering telephones
  • Supporting management and team leaders as required
  • Following up outstanding invoices/debtors
  • Validating and processing supplier invoices through Kofax software
  • Creating purchase orders
  • Creating jobs and job folders
  • Filing electronic documents

We are seeking an individual with at least 3+ years of experience in a similar role, intermediate level knowledge in MS Office, excellent verbal and written communication skills, and experience with Simpro, Kofax, or Pronto.

A successful candidate will be a team player with strong decision-making, organisational, and problem-solving skills. They will be focused on achieving outcomes via initiative and common sense.

The remuneration package for this position will be discussed with the selected candidate.



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