Client Onboarding Coordinator
1 day ago
We are seeking a Client Onboarding Coordinator to join our dynamic team at Petra Grum in Greater Sydney. As a key member of our team, you will play a crucial role in ensuring a seamless transition for new clients, working collaboratively with them and our Support Coordinators to create a positive and supportive experience.
This part-time position (approximately 30 hours per week, spread across Monday to Friday) offers a fully remote work arrangement, allowing you to maintain a healthy work-life balance while contributing to the success of our organization.
The successful candidate will have at least two years of proven administrative experience, ideally in the NDIS or Community Services sector, with a demonstrated ability to work independently and collaboratively as part of a multidisciplinary team. You will be responsible for efficiently onboarding new clients, maintaining accurate client case files, administering daily onboarding tasks, and providing general support to the Regional Lead team.
Key Responsibilities:
- Evaluate and refine our onboarding process to ensure smooth transitions
- Develop and maintain strong relationships with clients and Support Coordinators
- Maintain up-to-date knowledge of relevant policies and procedures
- Identify opportunities for process improvements and implement changes
- Collaborate with the Regional Lead team to achieve business objectives
The salary for this position is approximately $45,000-$55,000 per annum, based on qualifications and experience. This figure reflects the national average for similar roles in Greater Sydney.
-
Client Onboarding Specialist
3 weeks ago
Eight Mile Plains, Queensland, Australia Multicap Full timeAbout the RoleWe are seeking a dedicated Client Onboarding Specialist to join our team at Multicap. As a key member of our support coordination team, you will play a critical role in ensuring a seamless onboarding experience for our clients.Key ResponsibilitiesEfficiently onboard new clients and ensure service agreements are completedAct as a primary point...
-
Onboarding Coordinator Specialist
5 days ago
Eight Mile Plains, Queensland, Australia Petra Grum Full timeWe are seeking an experienced Onboarding Coordinator to join our dynamic team at Multicap. As a crucial point of contact for prospective clients, their families, and representatives, you will play a vital role in managing the client onboarding journey from pre-engagement to service delivery.The ideal candidate will have a strong background in administration,...
-
Onboarding Officer
4 weeks ago
Eight Mile Plains, Queensland, Australia Petra Grum Full timeAbout the RoleWe are seeking a dedicated Onboarding Officer to join our team and be the crucial point of contact for prospective clients, their families, and representatives.Key Responsibilities:Efficiently onboard new clients and ensure service agreements are completed.Act as a primary point of contact, resolving issues and supporting clients and Support...
-
Onboarding Client Experience Manager
4 weeks ago
Eight Mile Plains, Queensland, Australia Petra Grum Full timeAt Petra Grum, we're seeking an experienced Onboarding Client Experience Manager to lead the onboarding journey for prospective clients and their families. This part-time, 30 hours a week, role is based in Greater Sydney and offers a fully remote position.
-
Onboarding Specialist
4 weeks ago
Eight Mile Plains, Queensland, Australia Multicap Full timeAbout the RoleWe are seeking a dedicated Onboarding Officer to be the crucial point of contact for prospective clients, their families, and representatives. In this role, you will manage the client onboarding journey from pre-engagement to service delivery, ensuring a smooth and efficient process.Key ResponsibilitiesEfficiently onboard new clientsEnsure...
-
Onboarding Support Specialist
2 weeks ago
Eight Mile Plains, Queensland, Australia Petra Grum Full timeJob DescriptionWe are seeking a highly organized and communicative Onboarding Officer to join our team at Allinto. The successful candidate will be responsible for managing the client onboarding journey from pre-engagement to service delivery, ensuring a smooth and efficient process.Key Responsibilities:Efficiently onboard new clients and ensure service...
-
Client Onboarding Specialist
7 days ago
Eight Mile Plains, Queensland, Australia Petra Grum Full timeAbout Petra GrumAt Petra Grum, we strive to make a positive impact on the lives of individuals and communities. Our mission is to provide exceptional support services that empower people to live their best lives.
-
Client Services Coordinator
1 month ago
Eight Mile Plains, Queensland, Australia Stowe Australia Full timeStowe Australia, the largest privately owned electrical contractor in the nation, is seeking a skilled Client Services Administrator to join their team at the Eight Mile Plains office.The successful candidate will be responsible for a range of administrative tasks, including:Creating weekly timesheets from Simpro softwarePreparing end of month...
-
Service Delivery Coordinator
2 weeks ago
Eight Mile Plains, Queensland, Australia Dereka-Jo Williams Full timeThe Job:We are seeking a dedicated Service Delivery Coordinator to join our team at Dereka-Jo Williams.The successful candidate will oversee service coordination and delivery, providing guidance to Support Workers working throughout various regions. This is a leadership position where you will foster collaboration with stakeholders and community resources,...
-
Dedicated Onboarding Specialist
3 days ago
Eight Mile Plains, Queensland, Australia Petra Grum Full timeAbout UsAt Multicap, we are dedicated to making a positive impact in the lives of individuals and communities. Our collective passion lies in enhancing the lives of those living with disabilities and mental health challenges.Our team consists of over 40 experts located across Queensland, Melbourne, and NSW. We offer Support Coordination, Psychosocial...
-
Client Services Coordinator
3 weeks ago
Eight Mile Plains, Queensland, Australia Stowe Australia Full timeJob Summary: We are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Stowe Australia.About the Role: As a Client Services Administrator, you will be responsible for providing administrative support to our clients and internal teams. This includes creating weekly timesheets, preparing client invoices, and...
-
Client Services Coordinator
1 month ago
Eight Mile Plains, Queensland, Australia Stowe Australia Full timeJob Title: Client Services AdministratorAbout the Role:We are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Stowe Australia. As a key member of our office operations team, you will be responsible for providing administrative support to our account managers and ensuring the smooth day-to-day operation of our...
-
Senior Service Coordinator
4 weeks ago
Eight Mile Plains, Queensland, Australia Multicap Full timeThe Opportunity:We are seeking a highly skilled and experienced Care Leader to join our team at Dereka-Jo Williams. This is a full-time position where you will oversee service coordination and delivery, providing guidance to Support Workers working throughout the Logan, Ipswich and Metro's Complex Community Access and Supported Independent Living...
-
Senior Service Coordinator
4 weeks ago
Eight Mile Plains, Queensland, Australia Multicap Full timeThe Opportunity:We are seeking a highly skilled and experienced Care Leader to join our team at Multicap. This is a full-time position where you will oversee service coordination and delivery, providing guidance to Support Workers working throughout the Logan, Ipswich and Metro's Complex Community Access and Supported Independent Living services.About the...
-
Client Services Coordinator
1 month ago
Eight Mile Plains, Queensland, Australia Stowe Australia Full timeStowe Australia, the largest privately owned electrical contractor in the nation, is seeking a highly skilled Client Services Administrator to join their team at the Eight Mile Plains office.The successful candidate will enjoy a range of benefits, including 13 RDOs per year, profit share, and a great working environment.The key responsibilities of this role...
-
Client Services Coordinator
3 days ago
Eight Mile Plains, Queensland, Australia Stowe Australia Full timeStowe Australia, the largest privately owned electrical contractor in the nation, has a rich history spanning over 114 years of dedicated service to its valued clients.An exciting opportunity is available for a full-time Client Services Coordinator at our Eight Mile Plains office. As a Stowe employee, you can enjoy the benefits of 13 RDOs per year, profit...
-
Disability Support Specialist
4 days ago
Eight Mile Plains, Queensland, Australia Petra Grum Full timeEnhance Your Career with a Rewarding RoleWe are seeking an experienced Disability Support Specialist to join our team at Petra Grum. As a Disability Support Specialist, you will play a vital role in ensuring seamless client experiences and providing exceptional support coordination services.About the RoleCraft a tailored onboarding journey for new clients,...
-
Senior Operations Coordinator
3 days ago
Eight Mile Plains, Queensland, Australia Cocoon Group Services Full timeAbout the RoleWe are seeking a highly skilled Senior Operations Coordinator to join our team at Cocoon Group Services. As a key member of our operations department, you will be responsible for leading operational teams and ensuring services reflect customer needs and deliver agreed quality outcomes.The successful candidate will have a strong background in...
-
Service Delivery Director
2 days ago
Eight Mile Plains, Queensland, Australia Multicap Full timeAbout the RoleWe are seeking an experienced Service Delivery Director to join our team at Multicap. This is a full-time position that involves leading service delivery and coordination across our Logan, Ipswich, and Metro Complex Community Access and Supported Independent Living services.Key ResponsibilitiesProvide guidance to Support Workers in delivering...
-
Care Coordinator Specialist
1 week ago
Eight Mile Plains, Queensland, Australia Multicap Full timeAbout AllintoWe are a dedicated organization committed to enhancing the lives of individuals and communities. Our team consists of over 40 experts across Queensland, Melbourne, and NSW, providing Support Coordination, Psychosocial Recovery Coaching, and Case Management services.Our mission revolves around supporting one another and sharing knowledge to...