Luxury Guest Experience Specialist
2 weeks ago
Sofitel Adelaide is seeking a highly skilled Luxury Guest Experience Specialist to join our team. As the face of our hotel, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of memorable.
About Sofitel Adelaide
We are a 5-star hotel located in the heart of Adelaide, known for our luxurious accommodations and world-class service. Our guests come from all over the world to experience the best that Adelaide has to offer, and we need someone who can deliver an unforgettable experience.
Your Key Responsibilities
- Provide warm welcomes and efficient check-ins to our guests, ensuring they feel valued and appreciated.
- Ensure every interaction with our guests reflects five-star excellence, whether it's through communication, loyalty programs, or luggage assistance.
- Work cohesively with fellow colleagues as part of a dynamic team to deliver seamless guest experiences.
Requirements and Qualifications
- A full driver's license is essential, with confidence driving both automatic and manual cars.
- A service-focused personality is a must, with customer-related experience an asset.
- The ability to deliver luxury service in line with Sofitel and LQA standards in a fast-paced environment.
- Must be located in Adelaide and ready for an immediate start.
Benefits
- Fully laundered uniform provided.
- Free 24-hour access to our Employee Assistance Program.
- Opportunities to develop your talent and grow within our property and across the world.
- Ability to make a difference through our corporate social responsibility activities.
Estimated Salary: $65,000 - $80,000 per year
Join our team of passionate professionals and take the first step towards an exciting career with Sofitel Adelaide.
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