Luxury Guest Experience Ambassador

1 week ago


Adelaide, South Australia Skycity Entertainment Group Full time

As a Guest Service Attendant at Eos by SkyCity, you will play a vital role in delivering a memorable and luxurious experience to our guests.

Key Responsibilities

• Extend a warm welcome to all guests, ensuring a positive and lasting impression.

• Assist with handling guests' baggage and provide seamless arrival and departure experiences.

• Anticipate and fulfill guests' needs, providing exceptional service and going above and beyond to exceed expectations.

• Offer expert recommendations on local attractions, restaurants, events, and activities, tailored to individual preferences.

Requirements

• Proven track record of delivering exceptional customer service in the luxury hotel industry.

• Full Driver's License and confidence in handling various types of vehicles.

• Excellent phone etiquette and high-caliber written and verbal communication skills.

• Service-oriented mindset, paying meticulous attention to detail and thriving in fast-paced environments.

• Extensive knowledge of South Australia's hospitality and tourism sectors, providing valuable insights to our guests.



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