Commercial Claims Operations Specialist
3 days ago
We are seeking a highly skilled Commercial Claims Operations Specialist to join our team at Suncorp Group. As a key member of our Commercial Claims leadership team, you will play a critical role in designing and delivering solutions that meet the evolving needs of our customers and drive exceptional customer service.
Key Responsibilities- Work closely with the Agency and Schemes team to design and implement processes for onboarding and maintaining distribution partner relationships.
- Create and embed strong financial controls around imprest account management and bordereaux claims payment processing.
- Manage claims and oversee the management of claims by distribution partners within Vero claims management delegations of authority, governance and risk frameworks and regulatory requirements.
- Ensure quality assurance reviews for outsourced claims management arrangements are conducted in compliance with Suncorp's Quality Audit Governance Standard and contractual obligations with its distribution partners.
- Demonstrated knowledge of claims processes as they relate to Scheme and Agency Binder arrangements, particularly in long tail claim portfolios.
- Robust understanding of GICo P, Insurance regulatory environment and Suncorp's Enterprise Risk Framework.
- Relevant experience in commercial claims, risk or binder management environments.
- Ability to deal with complex issues, build relationships at all levels, and negotiate with and influence internal and external stakeholders (including brokers).
- Discounts of up to 25% on our various Insurance, Banking & Superannuation products.
- Flexible working environment and arrangements; genuine focus on work-life balance.
- Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing).
- We offer support and various programs for our people: Employee Assistance Program (EAP), Referral Program ($600), Facilities for nursing mothers, Years of Service Recognition.
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Commercial Claims Operations Specialist
7 days ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleWe are seeking a highly skilled Commercial Claims Operations Specialist to join our team at Suncorp Group. As a key member of our Commercial Claims leadership team, you will play a critical role in designing and delivering solutions that meet the evolving needs of our customers and drive an exceptional customer service culture.Key...
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Technical Specialist Commercial Claims
1 week ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist Commercial Claims to join our team at Suncorp Group. As a key member of our Commercial Claims team, you will play a critical role in designing and delivering solutions that meet the evolving needs of our customers.Key ResponsibilitiesDesign and Implement Claims Processes: Work closely with...
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Commercial Property Claims Specialist
1 week ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleSuncorp Group is seeking a highly skilled Commercial Property Claims Specialist to join our top-tier team. As a key member of our claims team, you will be responsible for managing complex commercial property claims from start to finish.Key ResponsibilitiesLead Complex Claims: Take charge of ISR, complex commercial property, and large loss...
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Commercial Property Claims Specialist
1 day ago
Brisbane, Queensland, Australia Suncorp Group Full time{"h1": "Commercial Major Loss Claims Officer Role", "p": "At Suncorp Group, we're seeking a skilled Commercial Major Loss Claims Officer to join our team. As a key member of our claims team, you'll be responsible for managing complex commercial property claims from start to finish.Your key responsibilities will include:* Leading complex claims, ensuring...
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Claims Officer
1 week ago
Brisbane, Queensland, Australia Suncorp Group Full timeJob SummaryWe are seeking a highly skilled Claims Officer to join our team at Suncorp Group. As a Claims Officer, you will be responsible for managing a portfolio of diverse personal injury claims in accordance with policies and procedures.Key ResponsibilitiesEnd-to-end management of Injury Liability claim files, ensuring best practice processes and...
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Claims Officer
4 days ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleWe are seeking a highly skilled Claims Officer to join our team at Suncorp Group. As a Claims Officer, you will be responsible for managing a portfolio of diverse personal injury claims in accordance with policies and procedures.Key ResponsibilitiesEnd-to-end management of Injury Liability claim files, ensuring best practice processes and...
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Claims Support Specialist
1 week ago
Brisbane, Queensland, Australia Fuse Recruitment Full timeAbout the RoleFuse Recruitment is seeking a skilled Claims Support Specialist to join our client's growing team in Brisbane's southern suburbs. As a trusted advisor to commercial and family businesses, our client is a respected Steadfast brokerage with a clear vision for empowering people, businesses, and communities to thrive.Key ResponsibilitiesProvide...
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Motor Claims Specialist
1 day ago
Brisbane, Queensland, Australia Haylo People Full time{"title": "Motor Claims Consultant Role", "description": "At Haylo People, we are experts in Personal Injury, Safety and General Insurance Recruitment. We are partnered with a leading Underwriting agency who are seeking a Motor Claims Consultant to join their team.The RoleKey ResponsibilitiesHandle commercial motor insurance claims, explaining the claims...
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Claims Specialist
1 day ago
Brisbane, Queensland, Australia Suncorp Group Full time{"Job SummaryWe are seeking a skilled Claims Officer to join our team at Suncorp Group. As a Claims Officer, you will be responsible for managing a portfolio of diverse personal injury claims, providing assistance and advice to underwriters and leadership, and contributing to the development of the Injury Liability market profile.Key...
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Claims Specialist
1 day ago
Brisbane, Queensland, Australia Haylo People Full timeAbout the RoleHaylo People is a specialist recruitment agency supporting people finding a role within insurance and personal injury claims. We are working with a client who is one of Australia's largest and most respected meat and food processor.This is a permanent full-time role requiring a Claims Advisor to specialise in Common Law Claims. As part of...
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Claims Specialist
1 week ago
Brisbane, Queensland, Australia Haylo People Full timeAbout Haylo PeopleHaylo People is a specialist recruitment agency supporting people finding a role within insurance and personal injury claims.We are working with a leading meat and food processor to find a Claims Advisor who will specialise in Common Law Claims.Key Responsibilities:Determine and gather information needed in managing common law claimsDecide...
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Claims Technical Specialist
6 days ago
Brisbane, Queensland, Australia Mars Recruitment Full timeAbout the Role:Mars Recruitment is seeking a highly skilled Claims Technical Specialist to join our client's Financial Lines Claims team. As a Claims Technical Specialist, you will be responsible for delivering a technical and coaching framework to support the team's growth and development.Key Responsibilities:Develop and implement a technical framework to...
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Claims Support Specialist
4 days ago
Brisbane, Queensland, Australia Fuse Recruitment Full timeAbout the RoleFuse Recruitment is seeking a highly skilled Claims Support Specialist to join our team. As a Claims Support Specialist, you will play a crucial role in supporting the claims team in handling a claims portfolio.Key ResponsibilitiesProvide support and assistance with claims management, ensuring a high level of processing and support...
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Warranty Claims Specialist
1 day ago
Brisbane, Queensland, Australia Michael Page Full time{"title": "Warranty Claims Specialist", "content": "About the RoleWe are seeking a highly skilled Warranty Claims Specialist to join our team at Michael Page. As a key member of our organization, you will play a critical role in managing the end-to-end warranty claims process, from submission through to resolution.Key Responsibilities:Accurately document all...
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Claims Resolution Specialist
1 week ago
Brisbane, Queensland, Australia Michael Page Full timeAbout the RoleWe are seeking a highly skilled Claims Resolution Specialist to join our team at Michael Page. As a Claims Resolution Specialist, you will play a critical role in managing the end-to-end warranty claims process, from submission through to resolution.Key ResponsibilitiesClaims Management: Accurately document all claims and work with stakeholders...
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Property Claims Specialist
1 day ago
Brisbane, Queensland, Australia Sedgwick Full time{"h1": "Commercial Property Claims Consultant Role", "p": "At Sedgwick, we're committed to providing exceptional service to our clients and customers. As a Commercial Property Claims Consultant, you'll play a critical role in managing and supporting our property claims, ensuring timely and effective resolution.Key Responsibilities:* Process all claims within...
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Motor Claims Specialist
1 week ago
Brisbane, Queensland, Australia Haylo People Full timeJob SummaryHaylo People is seeking a highly skilled Motor Claims Consultant to join their team in Brisbane. As a key member of the team, you will be responsible for handling commercial motor insurance claims, building strong relationships with clients and brokers, and delivering exceptional service.Key ResponsibilitiesSkilfully handle commercial motor...
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Motor Claims Specialist
4 days ago
Brisbane, Queensland, Australia Haylo People Full timeJob SummaryHaylo People is seeking a highly skilled Motor Claims Consultant to join our team in Brisbane, QLD. As a key member of our team, you will be responsible for handling commercial motor insurance claims, building strong relationships with clients and brokers, and delivering exceptional service.Key ResponsibilitiesSkilfully handle commercial motor...
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Claims Resolution Specialist
1 week ago
Brisbane, Queensland, Australia Michael Page Full timeAbout the RoleWe are seeking a highly skilled Claims Resolution Specialist to join our team at Michael Page. As a Claims Resolution Specialist, you will play a critical role in managing the end-to-end warranty claims process, from submission through to resolution.Key ResponsibilitiesClaims Management: Accurately document all claims and work with stakeholders...
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Technical Claims Specialist
1 week ago
Brisbane, Queensland, Australia Randstad Full timeJob DescriptionJob Title: Technical Claims SpecialistJob Summary:We are seeking an experienced Technical Claims Specialist to join our in-house claims team. As a key member of the team, you will play a crucial role in optimising claim costs while ensuring the highest standards of service delivery.Key Responsibilities:Claims Assessment: Assess and manage...