Claims Specialist

1 day ago


Brisbane, Queensland, Australia Suncorp Group Full time
{"Job Summary

We are seeking a skilled Claims Officer to join our team at Suncorp Group. As a Claims Officer, you will be responsible for managing a portfolio of diverse personal injury claims, providing assistance and advice to underwriters and leadership, and contributing to the development of the Injury Liability market profile.

Key Responsibilities
  • End-to-end management of Injury Liability claim files, ensuring best practice processes and procedures are maintained in a cost-effective and timely manner.
  • Provide underwriters and leadership with feedback around issues or risk deficiencies identified during a claim's management.
  • Contribute to the development of the Injury Liability market profile through Best in Class claims service to our targeted market segment.
  • Engage with internal stakeholders on the interpretation of policies and legislation as required.
Requirements
  • Minimum 3 years' experience managing a portfolio of liability claims.
  • Insurance Claims experience.
  • Knowledge and use of Mainframe applications/IT & reporting systems used by Commercial Claims.
  • Sound knowledge of applicable legislation, regulations, and guidelines applicable to the department.
  • Ability to develop solutions and courses of action by using an information base to identify key issues, compare with other data, and determine cause-effect relationships.
About Suncorp Group

Suncorp Group is a leading Australian and New Zealand insurance, banking, and corporate services company. We promote a high-performance culture where people are rewarded for effort and dedication. We recognize and value commitment and encourage our people to maintain a healthy balance between their career and personal time.

We believe we are at our best when our workforce is as diverse, talented, and passionate as the communities in which we live and operate, and where our people feel included, valued, and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development, and internal mobility, and building connected relationships amongst our team members and with our customers.

"}
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