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Motor Claims Specialist

2 months ago


Brisbane, Queensland, Australia Haylo People Full time

Job Summary

Haylo People is seeking a highly skilled Motor Claims Consultant to join their team in Brisbane. As a key member of the team, you will be responsible for handling commercial motor insurance claims, building strong relationships with clients and brokers, and delivering exceptional service.

Key Responsibilities

  • Skilfully handle commercial motor insurance claims, explaining the claims process, documentation requirements, and lodging the claims.
  • Build lasting connections with clients and brokers, championing products and values they can trust.
  • Deliver exceptional service tailored to diverse needs, making every interaction memorable.
  • Action claims quickly and effectively, complying with company standards and SLA requirements.
  • Guarantee compliance with industry regulations, legal mandates, and company policies.

Requirements

  • Previous motor claims experience - 1 year minimum.
  • You genuinely care about the customer experience.
  • The ability to work in a fast-paced environment.
  • Can-do-attitude and thirst for knowledge.

What We Offer

  • Work-life balance with flexibility to work from home and flexible start/finish.
  • Opportunities to progress within the organisation and develop your career.
  • A supportive and fun work environment with a positive and socially inclusive culture that celebrates diversity.