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Commercial Property Claims Specialist
2 months ago
Suncorp Group is seeking a highly skilled Commercial Property Claims Specialist to join our top-tier team. As a key member of our claims team, you will be responsible for managing complex commercial property claims from start to finish.
Key Responsibilities- Lead Complex Claims: Take charge of ISR, complex commercial property, and large loss claims, ensuring meticulous assessment and settlement.
- Client Communication: Be the go-to expert for our insured clients and brokers, providing clear and concise information on policy responses and settlement outcomes.
- Team Collaboration: Work closely with a talented team of Claims Officers to handle claims efficiently and effectively.
- Insightful Feedback: Provide valuable insights to Underwriters and Claims Managers, identifying issues and potential risks to enhance our service.
- Claim Updates: Offer regular updates to Brokers and Customers about their claims, maintaining transparency and actively seeking feedback to improve our service.
- Tech Savvy: Utilize our advanced computer systems to manage claims efficiently.
- Coverage Expertise: Assess contract coverage thoroughly, including indemnity, legal liability, and quantum issues.
- Experienced Professional: Extensive experience in managing commercial property claims, with a strong background in ISR claims.
- Technical Know-How: Deep understanding of material damage and business interruption claims.
- Customer Service Star: Proven track record in delivering exceptional customer service.
- Qualified and Driven: Ideally, you're completing or have completed ANZIIF studies (or an equivalent qualification).
- Decisive and Strategic: Strong decision-making skills to navigate complex claims and provide effective solutions.
Suncorp Group is a leading Australian financial services company, committed to building futures and protecting what matters. We value the unique experiences, insights, and diverse workforce that benefits our people, our business, and our customers.
