Hotel Service Ambassador

1 day ago


Perth, Western Australia Pan Pacific Hotels Group Full time
Role Overview

We are seeking a numerous Food & Beverage Attendants to work in our outlets from In-Room Dining, Pacific Club Lounge, UMA restaurant, Hill Street Bar and Monty's outlets.

This is an opportunity for fun, friendly, positive individuals who are passionate about delivering exemplary service.

About You
  • You should be enthusiastic about customer service and tourism.
  • Able to work shifts across all days (morning, evening, and overnight).
  • You must have a warm, friendly, professional manner towards all clients and guests.
  • Impeccable presentation and grooming standards.
  • Exceptional customer service and rapport building skills and the ability to liaise with guests.
  • Previous Hotel experience is preferred but not essential.
  • You should understand Hotel Property Management Systems (preferably INFRASYS).
  • Possess a Responsible Service of Alcohol (RSA) Certificate.
What We Offer
  • Discount parking.
  • 50% off food and 30% off beverages at the hotel's restaurant.
  • Discounted accommodation across worldwide Pan Pacific Hotels Group properties.
  • Ongoing learning and development through our globally recognised online platform.
  • Complimentary meal whilst on shift.
  • Health and Wellbeing - Employee Assistance Program & Discounted BUPA Health Cover.
  • Reward and Recognition Program.

We estimate the salary for this role to be around $55,000 - $65,000 per year depending on location and experience. This figure may vary based on your background and qualifications.



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