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Customer Engagement Lead

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Sydney, New South Wales, Australia beBeeCommunication Full time $123,444 - $144,386

Job Title: Customer Engagement Lead

Job Description:

This role presents the opportunity to develop and deliver impactful consumer-centric campaigns and external communications that leave a lasting impression.

  • Contribute to the development of a comprehensive consumer communications strategy in line with ASIC's strategic priorities and the MoneySmart program.
  • Lead and deliver integrated, customer-focused projects and campaigns, including the MoneySmart external communications plan.
  • Manage relationships with creative agencies to deliver innovative, informative and engaging communications projects.
  • Collaborate with internal communications teams to design and deliver impactful campaigns.
  • Identify and execute media relations activities, manage ASIC's consumer and investor media engagement, write media releases, pitches, spokesperson briefings, thought leadership, and social content.
Required Skills & Qualifications:

You will have tertiary qualifications in communications, marketing or a related field, alongside 6-8 years' experience in communications, media or public relations, ideally across digital, social and traditional platforms. A solid grasp of the Australian media landscape, track record of writing and pitching compelling stories, and strong project management skills will be key to your success.

What We Offer:

Attractive Superannuation, Additional Leave Entitlements, Flexible Work Arrangements, 50/50 Hybrid Work-from Home Model and Assistance for Study and Professional Development.