Claims Recovery Specialist
3 days ago
We are an industry leader in the not-for-profit sector, with a strong presence in Melbourne's CBD. We operate with year-on-year growth, driven by our commitment to excellence.
Our organisation provides comprehensive support and protection to our clients, offering a dynamic and collaborative work environment. We are known for providing a unified team with a shared sense of purpose and community.
Job DescriptionThis is a crucial role within our Administration Services team, reporting to the Administration Services Manager. As a Claims Recovery Specialist, you will play a vital part in recovering claims and implementing streamlined processes.
- You will collaborate effectively with internal teams to address complex claims or issues.
- You will adhere to and review internal policies, gathering and evaluating customer data and relevant documentation.
- You will drive efforts to enhance the efficiency of the claims process.
- You will recover outstanding funds from various schemes and conduct thorough information collection and analysis.
- You will develop a comprehensive understanding of the scheme's structures and requirements.
- You will analyse data and propose actionable improvements to enhance processes.
To succeed in this role, you'll need:
- Strong communication skills (written and verbal)
- Attention to detail
- The ability to handle a fast-paced environment
- A competitive salary of $80,000 plus superannuation
- A hybrid role with two days working from home
- A dynamic and collaborative work environment
- A chance to make a real difference in the lives of our clients
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