Senior Claims Specialist

13 hours ago


Melbourne, Victoria, Australia MARS Recruitment Full time

Job Title: Senior Claims Specialist

Job Summary:

We are seeking a highly skilled Senior Claims Specialist to join our team at MARS Recruitment. As a Senior Claims Specialist, you will be responsible for managing claims within the Victorian workers' compensation scheme, ensuring that injured workers receive the support they need to recover and return to work.

Key Responsibilities:

  • Apply a strategic, proactive, and innovative approach to case management.
  • Lead the preparation and participation in claims reviews and clinical case conferences to drive positive outcomes for injured workers.
  • Assess various aspects of an injured worker's recovery and liability relevant to the Victorian workers' compensation scheme, conducting ongoing reviews related to entitlements and payments.
  • Collect and interpret information from diverse stakeholders to develop effective case management strategies.

Key Requirements:

  • 4+ years claims management experience within the Victorian workers' compensation scheme.
  • Proficient knowledge of medical and paramedical terminology and procedures, including injury treatments.
  • Thorough understanding of the Accident Compensation Act 1985 and related regulations.
  • Intermediate to advanced proficiency in ACCtion and Novus systems.
  • High attention to accuracy and detail.
  • Strong written and verbal communication skills.
  • Customer service oriented.

How to Apply:

To apply for this role, please click 'apply now'. Due to high demand, only shortlisted applicants will be contacted. We appreciate your interest in this opportunity.



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