Injury Recovery Specialist Lead

2 months ago


Melbourne, Victoria, Australia Gallagher Full time

About Gallagher



Gallagher is a leading insurance and risk management solutions provider. Our team is dedicated to delivering exceptional services to our clients.

Job Summary



We are seeking an experienced Injury Recovery Specialist Lead to join our team in Melbourne. As a key member of our team, you will be responsible for managing high-risk injury claims and providing expert guidance to injured workers and employers.

About the Role



Key Responsibilities:

• Provide leadership and expertise in recovery and return-to-work (RTW) initiatives within your team

• Manage a portfolio of high-risk injury claims and support injured workers and employers in their recovery and RTW journeys

• Collaborate with Senior Case Managers on regular claim conferencing and strategy development

• Identify biopsychosocial risk factors and develop targeted recovery plans to achieve RTW goals

• Recognize potential secondary psychological injuries and implement strategic measures to support injured workers' recovery

• Conduct RTW visits and treater case conferences to ensure effective recovery and RTW outcomes

About You



We're looking for an enthusiastic and customer-focused RTW Expert with:

• Workers Compensation scheme claims management experience or significant RTW knowledge and experience

• In-depth knowledge of Personal Injury Management concepts related to Victoria's Workers Compensation Scheme

• Excellent customer service skills and experience

• Strong time management, administrative, and organizational skills

• Proven leadership and coaching abilities, with experience in leading teams or initiatives

What We Offer



At Gallagher, we offer:

• Competitive remuneration package and flexible work arrangements, including remote work options

• Comprehensive benefits package, including paid parental leave, collaborative working environment, opportunities for ongoing education and development, and staff benefits

• A dedication to employee wellbeing through peer support programs, corporate health insurance discounts, and wellness initiatives

Earnings Estimate



The estimated annual salary for this role is $120,000 - $160,000 AUD, based on industry standards and location.

Contact Information



For more information, please visit our website.

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