Claims Recovery Specialist

1 week ago


Melbourne, Victoria, Australia Michael Page Full time

About Our Client

Michael Page is proud to partner with a leading not-for-profit organisation based in Melbourne's CBD. This dynamic and collaborative work environment offers a unique opportunity to make a meaningful impact while driving year-on-year growth.

Job Overview

This role is responsible for recovering claims and implementing streamlined processes, working closely with the Administration Services Manager. As a key member of the team, you will be accountable for:

  • Collaboration and Communication: Work effectively with internal teams to resolve complex claims and issues.
  • Policy Review and Compliance: Adhere to and review internal policies, gathering and evaluating customer data and relevant documentation.
  • Process Improvement: Drive efforts to enhance the efficiency of the claims process, identifying opportunities for improvement.
  • Fund Recovery: Recover outstanding funds from various schemes, conducting thorough information collection and analysis.
  • Scheme Understanding: Develop a comprehensive understanding of the scheme's structures and requirements.
  • Data Analysis: Analyse data and propose actionable improvements to enhance processes.

The Ideal Candidate

We are seeking a dedicated Claims Recovery Specialist who excels in delivering excellent service, possesses strong communication skills, attention to detail, and can thrive in a fast-paced environment. A claims/financial background is highly regarded, but not essential. The role requires full-time hours, Monday to Friday, with two days working from home.

What We Offer

  • Melbourne CBD location
  • Hybrid work arrangement
  • $80,000 plus superannuation
  • A supportive and collaborative work environment


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