Resort Ambassador

4 days ago

Brisbane, Queensland, Australia beBeeHospitality Full time $35,000 - $45,000

Located on Noosa's famous Hastings Street, you'll find a tranquil hideaway in the heart of the resort.

Job Description

As a key member of our front-of-house team, you play a pivotal role in delivering exceptional guest experiences. Your responsibilities span from check-in to check-out, ensuring every guest feels valued and cared for.

Key Responsibilities:

  • Deliver personalized service, making every guest feel like a VIP.
  • Communicate effectively with guests and colleagues to ensure seamless collaboration.
  • Conquer challenges and turn dilemmas into success stories.
  • Promote hotel amenities and services by having a deep understanding of our offerings.
  • Be a local legend, sharing information on neighbourhood hotspots and must-visit gems.
  • Display proficiency in accurately handling reservations and managing guest accounts.

Requirements:

  • A creative approach to exceeding customer expectations.
  • Skilled at collaborating within teams and working independently.
  • Proven ability to multitask and thrive under pressure, supported by strong organisational and time management skills.
  • Proficiency in both written and verbal communication.
  • Previous experience in hotel front desk operations is highly valued.
  • Flexibility to work a variety of shifts, including nights, overnights, weekends, and public holidays.

About Us

We welcome you as you are and help you grow and learn, so that work brings purpose to your life.

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