Resort Ambassador

6 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $85,000

Imagine a workplace where every day is different, and every guest is special. We are seeking a highly motivated Guest Service Agent to join our team at a stunning 5-star resort on the Sunshine Coast.

We welcome you to be the first point of contact for our guests and visitors, providing them with a warm and memorable experience from check-in to check-out.

The role involves delivering exceptional service, performing front office tasks, taking reservations, maintaining guest accounts, and sharing knowledge about local attractions and amenities.

Key Responsibilities:

- Deliver exceptional customer service

- Be the first point of contact for guests and visitors

- Perform various front office tasks

- Provide information about local attractions and amenities

Required Skills and Qualifications:

- Strong communication skills and pride in personal presentation

- Ability to work under pressure and think on your feet

- A passionate person who can make both colleagues and guests smile

- Someone with energy and a positive attitude

Benefits:

- Supportive and fun teams

- Hotel discounts and benefits worldwide

- Opportunities for growth and learning every day

- Work-life balance that brings purpose to your life

A Message from Us:

- We live by four principles: People Crave Belonging, People Want the Real Deal, Every Person has a Story, and People Hate to be Wrong

- Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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