Reservations Ambassador

6 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $50,000 - $80,000

Sofitel Noosa Pacific Resort is embarking on an exciting new chapter with the relaunch of its luxurious property following a major transformation.

Job Overview
  • We are seeking a highly skilled and customer-focused individual to join our Reservations team.
  • This role will involve managing bookings across the resort and delivering exceptional service to guests.
  • The successful candidate will be fully knowledgeable about the resort's facilities, services, packages, and specials, enabling them to provide tailored recommendations and build genuine connections with guests.
Key Responsibilities
  1. Manage bookings across the resort ensuring seamless guest experiences.
  2. Provide exceptional customer service to enhance guest satisfaction and maintain effective communication with all hotel departments.
Required Skills and Qualifications
  • Demonstrated experience in a reservations or related role.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
Benefits
  • Opportunity to work for a luxury brand.
  • Professional development and training opportunities.

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