Service Delivery Director
4 days ago
We are seeking an experienced Service Delivery Director to join our team at Multicap. This is a full-time position that involves leading service delivery and coordination across our Logan, Ipswich, and Metro Complex Community Access and Supported Independent Living services.
Key Responsibilities- Provide guidance to Support Workers in delivering high-quality mental health, disability, and community services.
- Establish and maintain positive relationships with clients, families, carers, and employers.
- Manage resources, recruitment, onboarding, and quality management to meet client needs.
- Sustain a recovery-oriented and strengths-based approach to foster collaboration with stakeholders and community resources.
- A minimum of 2 years' experience in a similar frontline leadership role within the mental health, child protection, or community services sector.
- Significant experience in delivering high-quality mental health, disability, and/or community services.
- Knowledge of Complex Care, Restrictive Practices, and Positive Behaviour Support Plans.
- Demonstrated ability to manage escalating situations and adapt to changing circumstances.
- Financial literacy and understanding of NDIS funding and processes.
- A competitive salary of AU$95,000 - AU$110,000 per annum, depending on experience.
- Ongoing professional development opportunities across the organisation.
- Access to salary packaging, increasing your take-home pay.
- Employee discounts at hundreds of retailers.
- An Employee Assistance Program for support and wellbeing.
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Service Delivery Director
3 days ago
Eight Mile Plains, Queensland, Australia Cocoon Group Services Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Director to join our team at Cocoon Group Services. As a key member of our management team, you will be responsible for leading operational teams and ensuring services reflect customer needs.The ideal candidate will have experience in service management, with a minimum of 3 years' experience in...
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Operational Services Director
2 weeks ago
Eight Mile Plains, Queensland, Australia Cocoon Group Services Full timeAbout the RoleWe are seeking an experienced Operational Services Director to lead our teams in delivering exceptional service outcomes for our customers and stakeholders.Job SummaryThis is a challenging and rewarding role that requires strong leadership, operational management, and stakeholder engagement skills. The successful candidate will be responsible...
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Service Delivery Coordinator
3 weeks ago
Eight Mile Plains, Queensland, Australia Dereka-Jo Williams Full timeThe Job:We are seeking a dedicated Service Delivery Coordinator to join our team at Dereka-Jo Williams.The successful candidate will oversee service coordination and delivery, providing guidance to Support Workers working throughout various regions. This is a leadership position where you will foster collaboration with stakeholders and community resources,...
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Service Delivery Manager
4 weeks ago
Eight Mile Plains, Queensland, Australia Cocoon Group Services Full timeJob Title: Service Delivery ManagerJob Summary:We are seeking a highly skilled Service Delivery Manager to lead our operational teams and ensure services reflect customer needs and deliver agreed quality outcomes for customers and the organisation.Main Responsibilities:Lead operational teams to ensure services meet customer needs and deliver quality...
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Service Delivery Manager
3 weeks ago
Eight Mile Plains, Queensland, Australia Cocoon Group Services Full timeJob Title: Service Delivery ManagerAbout the Role:We are seeking an experienced Service Delivery Manager to lead our operational teams and ensure services reflect customer needs and deliver agreed quality outcomes. As a Service Delivery Manager, you will be responsible for handling client queries, developing strategies for service delivery improvement,...
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Service Delivery Leader
3 weeks ago
Eight Mile Plains, Queensland, Australia Multicap Full timeOpportunity OverviewWe are seeking a skilled Service Delivery Leader to join our Multicap team at Logan. As a key member of our leadership team, you will be responsible for managing service delivery and coordination across various services, including Complex Community Access and Supported Independent Living.Key ResponsibilitiesProvide guidance and support to...
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Service Operations Director
1 week ago
Eight Mile Plains, Queensland, Australia Cocoon Group Services Full timeCocoon Group Services is seeking an exceptional Service Manager to lead our operational teams in delivering high-quality services to customers and stakeholders. This is a unique opportunity to make a real impact in a growing organization with a strong focus on service excellence.Job OverviewThe successful candidate will have a proven track record in service...
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Service Operations Director
4 weeks ago
Eight Mile Plains, Queensland, Australia Cocoon Group Services Full time**Service Manager Role Overview**We are seeking an experienced Service Manager to lead our operational teams and ensure the delivery of high-quality services to our customers. As a key member of our team, you will be responsible for developing and implementing strategies to improve service delivery and ensuring the health and well-being of our staff and...
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Project Director for Affordable Housing
16 hours ago
Eight Mile Plains, Queensland, Australia Community Housing Ltd Full timeWe are seeking a highly skilled Project Director to join our team at Community Housing Limited (CHL) in Brisbane.This is a full-time, permanent role that offers a competitive salary of $120,000 per annum, plus excellent benefits and development opportunities.About the RoleThe successful candidate will play a pivotal role in supporting project delivery within...
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Technical Service Delivery Specialist
2 weeks ago
Eight Mile Plains, Queensland, Australia Logicalis Australia Full timeTechnical Service Delivery SpecialistA competitive salary of $120,000 - $150,000 per annum is on offer for this exciting role in South Brisbane.About the RoleWe are seeking a highly skilled Technical Service Delivery Specialist to join our team at Logicalis Australia. As a key member of our team, you will be responsible for delivering exceptional technical...
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Operational Team Lead
2 weeks ago
Eight Mile Plains, Queensland, Australia Cocoon Group Services Full timeWe are seeking an experienced Operational Team Lead to join our team at Cocoon Group Services in Queensland. As a key member of our management team, you will be responsible for leading operational teams and ensuring services reflect customer needs and deliver agreed quality outcomes.Main Responsibilities:Lead operational teams to ensure high-quality service...
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Operational Team Lead
7 days ago
Eight Mile Plains, Queensland, Australia Cocoon Group Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Operational Team Lead to join our team at Cocoon Group Services.Job Summary:The Operational Team Lead will be responsible for leading operational teams, ensuring services reflect customer needs and deliver agreed quality outcomes for customers and the organisation.Main Responsibilities:Client...
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Program Director for Early Childhood Education
2 weeks ago
Eight Mile Plains, Queensland, Australia YMCA Brisbane Full timeAbout the RoleWe are seeking an experienced Program Director for Early Childhood Education to lead our team at YMCA Warrigal Road Outside School Hours Care (OSHC) located in Eight Mile Plains. This is a permanent, part-time position with an estimated salary of $60,000 - $80,000 per annum.Job DescriptionThe successful candidate will be responsible for leading...
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Strategic Growth Director
1 day ago
Eight Mile Plains, Queensland, Australia Multicap Full timeAbout the Opportunity:As a Strategic Growth Director at Multicap Group, you will play a pivotal role in driving the organisation's strategic growth. This dynamic position requires a skilled professional with a proven track record in tender writing and business development.Key Responsibilities:End-to-End Tender Management:Monitor market opportunities aligned...
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Educational Program Director
16 hours ago
Eight Mile Plains, Queensland, Australia YMCA Brisbane Full timeAbout the RoleWe are seeking an experienced Educational Program Director to join our team at YMCA Brisbane. The successful candidate will lead the development and implementation of the education program, promoting children's well-being, development, and learning.Key Responsibilities:Lead the development and implementation of the educational program and...
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Service Manager
1 month ago
Eight Mile Plains, Queensland, Australia Cocoon Group Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Manager to lead our operational teams and ensure that our services reflect the needs of our customers and deliver high-quality outcomes.Key ResponsibilitiesLead operational teams to achieve service delivery goals and objectivesDevelop and implement strategies to improve service delivery...
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Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly skilled Operational Excellence Specialist to join our team at RACQ. In this pivotal position, you will identify and manage key improvement initiatives that optimise performance and service delivery within our Motor Claims operations.As an Operational Excellence Specialist, you will conduct root cause analysis to pinpoint...
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Motor Claims Operational Delivery Specialist
3 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleRACQ is committed to enhancing member satisfaction and operational success in its Motor Claims division. As a Motor Claims Operational Delivery Specialist, you will play a pivotal role in achieving this goal.Key Responsibilities:Conduct root cause analysis to identify areas for improvement.Lead and coordinate improvement programs across the...
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Project Manager
2 weeks ago
Eight Mile Plains, Queensland, Australia Community Housing Ltd Full timeJoin Community Housing Limited, a leading not-for-profit organisation dedicated to addressing housing issues and supporting vulnerable populations. As a Project Manager - Housing Delivery Specialist, you will play a pivotal role in supporting project delivery within our Group of Companies.About UsWe manage over 11,000 new and existing properties across...
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IT Service Delivery Manager
1 day ago
Eight Mile Plains, Queensland, Australia Max Solutions Full timeService Desk Manager">The role of the Service Desk Manager at Max Solutions in Eight Mile Plains is to oversee daily operations and ensure end-users receive high-quality assistance with exceptional customer service.We are seeking a professional with extensive knowledge of ITIL methodology, experience implementing change, and a strong understanding of best...