Service Delivery Director

1 month ago


Eight Mile Plains, Queensland, Australia Multicap Full time
About the Role

We are seeking an experienced Service Delivery Director to join our team at Multicap. This is a full-time position that involves leading service delivery and coordination across our Logan, Ipswich, and Metro Complex Community Access and Supported Independent Living services.

Key Responsibilities
  • Provide guidance to Support Workers in delivering high-quality mental health, disability, and community services.
  • Establish and maintain positive relationships with clients, families, carers, and employers.
  • Manage resources, recruitment, onboarding, and quality management to meet client needs.
  • Sustain a recovery-oriented and strengths-based approach to foster collaboration with stakeholders and community resources.
Requirements
  • A minimum of 2 years' experience in a similar frontline leadership role within the mental health, child protection, or community services sector.
  • Significant experience in delivering high-quality mental health, disability, and/or community services.
  • Knowledge of Complex Care, Restrictive Practices, and Positive Behaviour Support Plans.
  • Demonstrated ability to manage escalating situations and adapt to changing circumstances.
  • Financial literacy and understanding of NDIS funding and processes.
What We Offer
  • A competitive salary of AU$95,000 - AU$110,000 per annum, depending on experience.
  • Ongoing professional development opportunities across the organisation.
  • Access to salary packaging, increasing your take-home pay.
  • Employee discounts at hundreds of retailers.
  • An Employee Assistance Program for support and wellbeing.


  • Eight Mile Plains, Queensland, Australia Multicap Full time

    Opportunity OverviewWe are seeking a skilled Service Delivery Leader to join our Multicap team at Logan. As a key member of our leadership team, you will be responsible for managing service delivery and coordination across various services, including Complex Community Access and Supported Independent Living.Key ResponsibilitiesProvide guidance and support to...


  • Eight Mile Plains, Queensland, Australia Multicap Full time

    About the RoleWe are seeking an experienced Service Delivery Manager to lead our team in delivering high-quality mental health, disability and/or community services. This is a full-time position that requires strong leadership skills, excellent communication abilities, and a passion for fostering positive relationships with clients, families, carers, and...


  • Eight Mile Plains, Queensland, Australia Cocoon Group Services Full time

    Job Description:We are seeking a highly skilled Service Delivery Operations Manager to lead our operational teams in ensuring services reflect customer needs and deliver agreed quality outcomes. As a key member of our team, you will be responsible for handling client queries, developing strategies for service improvement, leading and educating client...


  • Eight Mile Plains, Queensland, Australia Max Solutions Full time

    Service Desk Manager">The role of the Service Desk Manager at Max Solutions in Eight Mile Plains is to oversee daily operations and ensure end-users receive high-quality assistance with exceptional customer service.We are seeking a professional with extensive knowledge of ITIL methodology, experience implementing change, and a strong understanding of best...


  • Eight Mile Plains, Queensland, Australia Max Solutions Full time

    About MAXMAX Solutions is a national leader in delivering employment, health and training services. We drive innovation to achieve outcomes that benefit the community.We are focused on improving performance and results through technology. Our team is passionate about giving every person a chance to succeed.The OpportunityThis is a leadership role that will...


  • Eight Mile Plains, Queensland, Australia Stowe Australia Full time

    About the Role">This position requires the delivery of quality services to our extensive customer base in Southeast Queensland, ensuring total compliance with all OH&S procedures and client instructions.Paramount to this role is effective time management and installation quality to ensure profitability and client satisfaction.About YouTo be considered,...


  • Eight Mile Plains, Queensland, Australia YMCA Brisbane Full time

    About the RoleThis permanent, part-time position is available at YMCA Warrigal Road Outside School Hours Care (OSHC), a multi-cultural and linguistically diverse school community located in Eight Mile Plains.The successful candidate will lead the development and implementation of the education program by promoting children's well-being, development, and...


  • Eight Mile Plains, Queensland, Australia Cocoon Group Services Full time

    Cocoon Group Services is a growing organisation that offers a competitive remuneration package with a performance-driven bonus and flexible work arrangements.Estimated salary for this role in Queensland, Australia is $95,000 - $110,000 per annum.About the RoleWe are seeking an experienced Service Manager to lead our operational teams and ensure services...


  • Eight Mile Plains, Queensland, Australia Cocoon Group Services Full time

    Company OverviewCocoon Group Services is a leading provider of care and support services, dedicated to delivering high-quality solutions that make a real difference in people's lives. We're passionate about empowering individuals to live their best lives, and we're committed to building a team that shares our values.SalaryThe salary for this role is $85,000...


  • Eight Mile Plains, Queensland, Australia RACQ Full time

    RACQ is seeking an experienced Digital Full Stack Developer to join their team.About the RoleThe successful candidate will provide system analysis, design, development, maintenance, and ongoing support for RACQ's digital applications and platforms.Technical expertise in relation to implementation, administration, maintenance, and support of digital systems...


  • Eight Mile Plains, Queensland, Australia Multicap Full time

    Make a Real Difference in the Lives of OthersWe are seeking a highly skilled Staff Roster Specialist to join our dynamic team at Charissa Foster. In this pivotal role, you will play a key part in ensuring timely, efficient service delivery while maximising team effectiveness.About the Role:Schedule and deploy staff resources efficiently to meet the needs of...


  • Coopers Plains, Queensland, Australia Elite Liquid Waste & Portable Water Delivery Full time

    About the RoleWe are seeking a dedicated and reliable truck driver to join our team at Elite Liquid Waste & Portable Water Delivery. As an essential member of our operations team, you will be responsible for transporting vacuum trucks throughout the Brisbane area, working on various sites across multiple industries.The ideal candidate will possess a minimum...


  • Eight Mile Plains, Queensland, Australia RACQ Full time

    About RACQRACQ is a leading provider of automotive services in Queensland, with a commitment to excellence and customer satisfaction.As a Heavy Vehicle Technician at RACQ, you will play a critical role in maintaining our fleet of passenger vehicles, light, medium, and heavy-duty commercial vehicles.Job SummaryWe are seeking an experienced Heavy Vehicle...


  • Redbank Plains, Queensland, Australia FedEx Express Full time

    Become a valued contractor with FedEx Express, delivering exceptional service to customers across the region.As a self-employed delivery service provider, you'll enjoy the freedom to run your own business and earn more as you grow. Join our network and reap the rewards of hard work – deliver more, and increase your earnings (OTE $2,000-$3,000+ weekly).Why...


  • Eight Mile Plains, Queensland, Australia RACQ Full time

    About RACQRACQ is a leading provider of financial services in Queensland, committed to delivering innovative solutions that enhance the security and prosperity of its members.Job Description: Manager Risk InsuranceWe are seeking an experienced Manager Risk Insurance to join our team. The successful candidate will be responsible for developing and executing...


  • Eight Mile Plains, Queensland, Australia Stowe Australia Full time

    About Stowe AustraliaStowe Australia is a leading electrical and communications installation and service contractor with a strong reputation for performance, quality, and reliability. Established in 1910, the company has maintained its position as a top industry player through its commitment to customer satisfaction and prompt service.Job DescriptionWe are...


  • Eight Mile Plains, Queensland, Australia Stowe Australia Full time

    Brisbane & Gold Coast Regions, QLDAs Australia's leading privately owned Electrotechnology Contractor with over a century of experience, Stowe Australia delivers innovative Electrical, Communications, Audio Visual and Electronic Security Solutions to clients nationwide.We are seeking an enthusiastic Electrical Security Systems Specialist to join our thriving...


  • Eight Mile Plains, Queensland, Australia Cocoon Group Services Full time

    OverviewCocoon SDA Care is a labour-hiring organisation that provides support staff to NDIS-registered providers, with a focus on trust and respect in interactions with each other. Our team is dedicated to supporting Participants to live life to the full.About the RoleThe Clinical Care Coordinator will operate within the Mission, Vision and Values of Cocoon...


  • Eight Mile Plains, Queensland, Australia Cocoon Group Services Full time

    About Cocoon SDA CareCocoon SDA Care is a labour-hiring organisation providing support staff to NDIS-registered providers. We foster trust and respect in our interactions, with a highly-skilled and passionate team dedicated to supporting participants live life to the full.The Role:This Senior Clinical Care Coordinator will coordinate care and provide...

  • Delivery Specialist

    4 weeks ago


    Redbank Plains, Queensland, Australia FedEx Full time

    FedEx is a world-leading logistics company offering an excellent career opportunity for individuals seeking stability and growth.As a Delivery Specialist with FedEx, you will play a vital role in delivering exceptional customer experiences by ensuring timely and safe package delivery.Salary: $60,000 - $80,000 per annum, depending on experience and...