Customer Experience Manager
5 days ago
We are seeking a skilled Customer Experience Manager to join our VIP team at SkyCity Adelaide. This exciting opportunity will see you lead by example, nurturing and developing your staff while ensuring top-tier service.
Key Responsibilities- Engage with members and drive promotions to enhance the overall customer experience.
- Manage a team of over 45 staff, providing guidance, direction, and performance management.
- Maintain safety protocols, upholding occupational health and safety standards, and promptly reporting hazards and injuries.
- Ensure adherence to standard operating procedures (SOPs) and maintain published rosters.
To be successful in this role, you will have:
- A minimum of 3 years of leadership experience in hospitality or a related field.
- A strong commitment to service excellence and ability to support and guide your team to success.
- 24/7 availability and willingness to work a range of shifts, including nights, weekends, and public holidays.
Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also enjoy:
- Free employee meals available at our employee restaurant.
- In-house dry-cleaning service, which is also available for personal use at a discounted rate.
- Subsidised car parking and public transport tickets.
- Discounts available across SkyCity Adelaide venues.
- Discount health insurance, free flu vaccinations, skin checks, and other health checks.
- Employee reward and recognition programs.
- Fantastic career and professional development opportunities.
- Access to Employee Assistance Program (EAP).
The estimated salary for this role is $80,000 - $100,000 per annum, based on industry standards and the location.
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Customer Experience Manager
2 days ago
Adelaide, South Australia National Pharmacies Full timeNational Pharmacies OverviewAs a market leader in the dynamic and ever-expanding healthcare industry, National Pharmacies has cared for the community with an ultimate vision of creating a healthier nation for over 100 years.About the RoleWe are currently seeking an experienced Customer Experience Manager to join our Wheelers Hill Pharmacy team on a 12-month...
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Customer Experience Manager
1 month ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a seasoned Customer Experience Manager to champion the company values and elevate the overall customer experience for internal and external clients.This role involves overseeing day-to-day operations, ensuring team performance aligns with outstanding service commitments, and fostering a culture of ownership through empowerment.Key...
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Customer Experience Manager
4 weeks ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a Customer Experience Manager to champion the company values and enhance the overall customer experience for both internal and external clients.The ideal candidate will oversee day-to-day operations, ensure team performance aligns with company values, and foster a culture of ownership.Key Responsibilities:Encourage leadership...
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Customer Experience Manager
3 weeks ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a passionate Customer Experience Manager to champion the company values and enhance the overall customer experience for both internal and external clients.The ideal candidate will oversee day-to-day operations, ensure our team's performance aligns with our commitment to outstanding service, and work closely with one direct...
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Customer Experience Manager
3 weeks ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a passionate Customer Experience Manager to champion the company values and enhance the overall customer experience for both internal and external clients.As a key member of our team, you will oversee day-to-day operations and ensure our team's performance aligns with our commitment to outstanding service.Key...
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Customer Experience Manager
3 weeks ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a passionate Customer Experience Manager to champion the company values and enhance the overall customer experience for both internal and external clients.As a key member of our team, you will oversee day-to-day operations and ensure our team's performance aligns with our commitment to outstanding service.Key...
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Customer Experience Consultant
2 weeks ago
Adelaide, South Australia REO Group Full timeJob DescriptionLocation: Not SpecifiedRole Highlights:Fleet Complete, a leading telematics provider, is seeking a Customer Success Specialist to join their team. This role is ideal for a customer-obsessed professional who can deliver exceptional service and drive business growth.Role Overview:The Customer Success Specialist will serve as the primary point of...
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Customer Experience Manager
7 hours ago
Adelaide, South Australia National Pharmacies Full timeAt National Pharmacies, we've been caring for the community for over 100 years, with a vision to create a healthier nation. As a membership-based organisation, we're a market leader in the dynamic healthcare industry.The team at National Pharmacies is committed to excellence through our values of Care, Communicate, Collaborate and Celebrate. We deliver...
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Customer Experience Specialist
5 days ago
Adelaide, South Australia BGIS Full timeAdelaide OpportunityBGIS is seeking a Customer Services Operator to join our team in Adelaide. As a Customer Services Operator, you will be responsible for supporting our clients and field teams through a range of service requests and queries.Key ResponsibilitiesHandle incoming customer inquiries professionally and efficientlyLog and manage service requests,...
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Customer Experience Specialist
1 week ago
Adelaide, South Australia The Just Group Full timeAbout the Role:We are currently seeking a dedicated and fashion-forward Sales Assistant to join our team at The Just Group. As a Sales Assistant, you will be responsible for delivering an exceptional customer experience, maximising sales, and supporting the management team with stock organisation and visual merchandising.Key Responsibilities:Provide genuine...
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Customer Experience Associate
4 days ago
Adelaide, South Australia Blue Illusion Full timeWe are seeking a Part-Time Customer Experience Associate to join our dynamic team at Blue Illusion's Rundle Mall boutique in Adelaide, Australia. This role involves working 11 hours per fortnight with additional hours available during peak trade and to cover leave.As a Customer Experience Associate, you will be an integral part of creating a unique and...
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Customer Experience Manager
5 days ago
Adelaide, South Australia National Pharmacies Full timeAbout National PharmaciesWith over 100 years of experience, National Pharmacies has established itself as a market leader in the healthcare industry. Our commitment to excellence is reflected in our values - Care, Communicate, Collaborate and Celebrate.
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Customer Experience Specialist
3 days ago
Adelaide, South Australia Plenti Full timeAbout PlentiPlenti is a pioneering fintech lender that revolutionizes personal lending with its cutting-edge technology.The company provides faster and fairer loans, catering to the growing demand for innovative financial solutions.With over $2 billion in loan portfolio and annual revenue exceeding $200 million, Plenti is a leader in the Australian financial...
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Customer Experience Manager
2 days ago
Adelaide, South Australia Bed Bath N' Table Full timeAt Bed Bath N' Table, we are an Australian owned family run business where helping our customers create their dream home is our specialty and passion. With over 180 stores across Australia and key locations in New Zealand and Singapore, our team of driven individuals are the backbone of our exciting journey to becoming a full home lifestyle destination...
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Customer Experience Strategist
1 day ago
Adelaide, South Australia Optus Full timeAt Optus, we're committed to delivering exceptional customer experiences. As a Specialist Care Lead, you'll play a pivotal role in crafting and implementing strategies that drive satisfaction and loyalty.The position requires expertise in handling complex situations, often involving vulnerable customers. You'll work closely with internal teams, external...
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Customer Experience Specialist
4 weeks ago
Adelaide, South Australia Maxxia Pty Ltd Full timeWe are committed to delivering exceptional customer experiences and providing high-quality service and support. Our team is dedicated to making a positive impact on people's lives, and we're looking for individuals who share our passion for customer-centricity.As a Customer Experience Specialist, you will be the first point of contact for customers,...
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Customer Experience Representative
1 day ago
Adelaide, South Australia Randstad Full timeAbout the RoleWe are seeking a Customer Service Officer to join our team in a part-time position. As a representative of our company, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Face-to-face customer serviceAdhere to compliance and regulation requirementsWhat We Offer:A competitive salary ranging...
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Customer Experience Specialist
1 month ago
Adelaide, South Australia Scape Full timeTHE IDEAL CANDIDATEWe're seeking a passionate and dedicated individual to join our team as a Customer Experience Officer. If you're a customer service enthusiast with a knack for problem-solving and a passion for delivering outstanding experiences, we'd love to hear from you.As a Customer Experience Officer, you'll be the face of Scape, providing top-notch...
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Customer Experience Leadership Role
2 weeks ago
Adelaide, South Australia TPG Telecom Full timeWe are seeking an exceptional Customer Support Improvement Lead to join our Technical Support Team at TPG Telecom. In this role, you will be the contact point for team members and Management, delivering advanced levels of customer service to all Enterprise & Government customers, controlling end-to-end accountability.As a Customer Support Improvement Lead,...
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Customer Experience Ambassador
2 weeks ago
Adelaide, South Australia Ally Fashion Full timeAbout Ally FashionAlly Fashion is a leading Australian-based multi-brand fast-fashion destination, delivering value, quality, and on-trend outfits through a passionate and professional team.The RoleWe are seeking a Part-time Sales Assistant to join our Myer Centre store team. As a key ambassador of our brand, you will be focused on delivering an exceptional...