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Customer Experience Specialist

2 months ago

Adelaide, South Australia Plenti Full time

About Plenti

Plenti is a pioneering fintech lender that revolutionizes personal lending with its cutting-edge technology.

The company provides faster and fairer loans, catering to the growing demand for innovative financial solutions.

With over $2 billion in loan portfolio and annual revenue exceeding $200 million, Plenti is a leader in the Australian financial market.

Role Overview

This position plays a vital role in our Sales operations, focusing on delivering exceptional customer experiences and driving sales growth.

You will work closely with a high-performing team, leveraging your communication skills and passion for helping others achieve their goals.

Key Responsibilities

  • Work with customers to understand their needs and provide personalized solutions
  • Develop strong relationships with clients through effective communication and problem-solving
  • Collaborate with the team to drive sales growth and meet performance targets
  • Stay up-to-date with industry trends and regulatory requirements

What We Offer

A competitive salary of $60,000 - $80,000 per annum, plus benefits and opportunities for career advancement.

As a valued member of our team, you can expect:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A flexible working arrangement, including the option to work from home two days a week
  • A comprehensive remuneration package, including bonuses and benefits

Requirements

  • Demonstrated ability to build strong relationships with customers and colleagues
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance targets
  • Strong time management and organizational skills

About You

We're looking for a motivated and customer-focused individual who thrives in a dynamic environment.

If you're passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply for this exciting opportunity.