Customer Experience Manager

2 weeks ago

Adelaide, South Australia Davies Stewart Full time

Davies Stewart is seeking a passionate Customer Experience Manager to champion the company values and enhance the overall customer experience for both internal and external clients.

As a key member of our team, you will oversee day-to-day operations and ensure our team's performance aligns with our commitment to outstanding service.

Key Responsibilities:

  • Encourage leadership ownership for employee engagement through active participation in departmental projects and social team activities.
  • Ensure alignment of department business plans to organisational strategic objectives.
  • Develop a culture of ownership through continual empowerment of the team.
  • Delivery Forecasting/Delivery Management. Knowledge & understanding of inventory and availability of supply.
  • Liaise and support BM sales teams.
  • Liaise and communicate with contracted local warehouses (if applicable) for receipt of inventory and supply of orders to meet our requirements and expectations.
  • Responsible for the operational functions of the state office.
  • Work with and support other departments when it is required i.e. Fujitsu Assist Coordinators.
  • Mentoring, coaching and development of all direct reports.
  • Monitor and evaluate the performance and the efficiency of employees.
  • Minimise credit returns by improving accuracy and improving attention to detail.

Requirements:

  • Administrative skills (proficient in MS Office suite)
  • Time and people management skills
  • Build & maintain working relationships.
  • Strong communication, verbal and written and interpersonal skills.
  • Strong customer focus
  • Ability to work in a team - a relationship builder.
  • Strong leadership skills with the ability to influence and lead change.
  • Acts as a role model and ensures all activities comply with the Company's Values

About Davies Stewart:

Davies Stewart is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates.

We are passionate about building long-term relationships and delivering results-driven solutions that meet the evolving needs of our clients.

  • Customer Experience Manager

    2 months ago

    Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Davies Stewart Consulting Pty Ltd. As a key member of our organization, you will be responsible for championing our company values and enhancing the overall customer experience for both internal and external clients.Key ResponsibilitiesOversee day-to-day operations...

  • Customer Experience Manager

    1 month ago

    Adelaide, South Australia Davies Stewart Full time

    Davies Stewart is seeking a seasoned Customer Experience Manager to champion the company values and elevate the overall customer experience for internal and external clients.This role involves overseeing day-to-day operations, ensuring team performance aligns with outstanding service commitments, and fostering a culture of ownership through empowerment.Key...

  • Customer Experience Manager

    4 weeks ago

    Adelaide, South Australia Davies Stewart Full time

    Davies Stewart is seeking a seasoned Customer Experience Manager to champion the company values and elevate the overall customer experience for both internal and external clients.This role involves overseeing day-to-day operations, ensuring team performance aligns with our commitment to outstanding service, and fostering a culture of ownership through...

  • Customer Experience Manager

    3 weeks ago

    Adelaide, South Australia Davies Stewart Full time

    Davies Stewart is seeking a Customer Experience Manager to champion the company values and enhance the overall customer experience for both internal and external clients.The ideal candidate will oversee day-to-day operations, ensure team performance aligns with company values, and foster a culture of ownership.Key Responsibilities:Encourage leadership...

  • Customer Experience Manager

    4 weeks ago

    Adelaide, South Australia Davies Stewart Full time

    Davies Stewart is seeking a seasoned Customer Experience Manager to champion the company values and elevate the overall customer experience for both internal and external clients.This role involves overseeing day-to-day operations, ensuring our team's performance aligns with our commitment to outstanding service, and fostering a culture of ownership through...

  • Customer Experience Manager

    1 month ago

    Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full time

    About the RoleDavies Stewart Consulting Pty Ltd is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for championing our company values and enhancing the overall customer experience for both internal and external clients.This is a permanent full-time role (35-hour week) with a...

  • Customer Experience Manager

    2 weeks ago

    Adelaide, South Australia Davies Stewart Full time

    Davies Stewart is seeking a passionate Customer Experience Manager to champion the company values and enhance the overall customer experience for both internal and external clients.The ideal candidate will oversee day-to-day operations, ensure our team's performance aligns with our commitment to outstanding service, and work closely with one direct...

  • Customer Experience Manager

    2 weeks ago

    Adelaide, South Australia Davies Stewart Full time

    Davies Stewart is seeking a passionate Customer Experience Manager to champion the company values and enhance the overall customer experience for both internal and external clients.As a key member of our team, you will oversee day-to-day operations and ensure our team's performance aligns with our commitment to outstanding service.Key...

  • Customer Experience Manager

    1 month ago

    Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full time

    About the RoleDavies Stewart Consulting Pty Ltd is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will play a vital role in enhancing the overall customer experience for both internal and external clients.This is a permanent full-time role (35-hour week) that offers a competitive remuneration...

  • Customer Experience Manager

    1 month ago

    Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full time

    About the RoleDavies Stewart Consulting Pty Ltd is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will play a vital role in enhancing the overall customer experience for both internal and external clients.This is a permanent full-time role (35-hour week) that offers a competitive remuneration...

  • Customer Experience Manager

    2 months ago

    Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full time

    About the RoleDavies Stewart Consulting Pty Ltd is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for championing our company values and enhancing the overall customer experience for both internal and external clients.This is a permanent full-time role (35-hour week) that...

  • Customer Experience Manager

    4 weeks ago

    Adelaide, South Australia Davies Stewart Full time

    Davies Stewart is seeking a seasoned Customer Experience Manager to champion the company values and elevate the overall customer experience for both internal and external clients.As a key member of our team, you will oversee day-to-day operations and ensure our team's performance aligns with our commitment to outstanding service.Key Responsibilities:Lead by...

  • Customer Experience Manager

    1 month ago

    Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full time

    About the RoleDavies Stewart Consulting Pty Ltd is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for championing our company values and enhancing the overall customer experience for both internal and external clients.This is a permanent full-time role (35-hour week) that...

  • Customer Experience Manager

    2 months ago

    Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full time

    About the RoleDavies Stewart Consulting Pty Ltd is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will play a vital role in enhancing the overall customer experience for both internal and external clients.This is a permanent full-time role (35-hour week) that offers a competitive remuneration...

  • Customer Experience Consultant

    4 days ago

    Adelaide, South Australia REO Group Full time

    Job DescriptionLocation: Not SpecifiedRole Highlights:Fleet Complete, a leading telematics provider, is seeking a Customer Success Specialist to join their team. This role is ideal for a customer-obsessed professional who can deliver exceptional service and drive business growth.Role Overview:The Customer Success Specialist will serve as the primary point of...

  • Customer Experience Specialist

    16 hours ago

    Adelaide, South Australia The Just Group Full time

    About the Role:We are currently seeking a dedicated and fashion-forward Sales Assistant to join our team at The Just Group. As a Sales Assistant, you will be responsible for delivering an exceptional customer experience, maximising sales, and supporting the management team with stock organisation and visual merchandising.Key Responsibilities:Provide genuine...

  • Customer Experience Director

    2 months ago

    Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full time

    About the Role:Davies Stewart Consulting Pty Ltd is seeking a highly skilled and experienced Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for championing our company values and enhancing the overall customer experience for both internal and external clients.Key Responsibilities:Oversee day-to-day...

  • Customer Experience Strategist

    4 weeks ago

    Adelaide, South Australia Canva Full time

    About the RoleWe are seeking a highly skilled Customer Experience Lead to join our User Voice team at Canva. As a key member of our team, you will be responsible for designing and delivering exceptional customer experiences that meet the needs of our users.Key ResponsibilitiesDesign and implement scalable, user-centric solutions that reduce friction and...

  • Customer Experience Specialist

    3 weeks ago

    Adelaide, South Australia Maxxia Pty Ltd Full time

    We are committed to delivering exceptional customer experiences and providing high-quality service and support. Our team is dedicated to making a positive impact on people's lives, and we're looking for individuals who share our passion for customer-centricity.As a Customer Experience Specialist, you will be the first point of contact for customers,...

  • Customer Experience Specialist

    4 weeks ago

    Adelaide, South Australia Scape Full time

    THE IDEAL CANDIDATEWe're seeking a passionate and dedicated individual to join our team as a Customer Experience Officer. If you're a customer service enthusiast with a knack for problem-solving and a passion for delivering outstanding experiences, we'd love to hear from you.As a Customer Experience Officer, you'll be the face of Scape, providing top-notch...