Customer Experience Specialist
4 weeks ago
We're seeking a passionate and dedicated individual to join our team as a Customer Experience Officer. If you're a customer service enthusiast with a knack for problem-solving and a passion for delivering outstanding experiences, we'd love to hear from you.
As a Customer Experience Officer, you'll be the face of Scape, providing top-notch service and support to our residents and visitors. You'll need exceptional communication and organizational skills, a strong ability to work independently, and a commitment to delivering exceptional customer experiences.
PERKS & BENEFITSWe're proud to offer a range of benefits that make Scape a great place to work. These include:
- Annual flu vaccinations and skin checks to keep you healthy and thriving.
- Insurance discounts up to 10% with top providers.
- A month dedicated to your well-being and health, plus a day off to celebrate however you want.
- A passionate work environment that inspires and energizes.
- Birthday leave because your special day deserves to be celebrated.
- Generous referral bonuses (up to $5k) for bringing great talent to our team.
- EAP, Sonder & Duress support to ensure your peace of mind.
Scape's vision is to be the Earth's best living company. We're a leading provider of student accommodation in Australia, with a capacity to provide a home to 17,000 students. We're committed to creating a unique, amazing experience and a safe environment to help students make the most of their studies.
We honour and welcome our rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives.
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