Business Services Representative

4 weeks ago


Melbourne, Victoria, Australia Asic Full time

As a key member of ASIC's Registry Operations team, we are seeking multiple contract and casual Business Services Representatives to join our team.

The role offers an estimated hourly rate of $31.57 to $34.99, plus a 25% loading in compensation for not having entitlements under the National Employment Standards that casual employees do not receive.

The successful candidate will deliver professional enquiry services, answering customer enquiries via multiple channels including phone, email, and web chat, while maintaining accurate records on the database.

We value individuals with good customer service skills and experience working in a team environment, as well as those who can confidently provide quality customer service displaying empathy and knowledge of ASIC services and resources.

This is a temporary role for a period of 12 months, based in Traralgon, Victoria. We encourage Indigenous Australians and applicants from diverse backgrounds to apply.

About you:

  • Experience in customer service and working in a team environment.
  • Ability to work with various software applications simultaneously, e.g., Microsoft Office, Lotus Notes, databases.
  • A relevant high school or secondary certificate or a diploma is desirable.

About us: ASIC regulates corporations, markets, financial services, and consumer credit, promoting market integrity and consumer protection in the Australian financial system. Our vision is to create a fair, strong, and efficient financial system for all Australians.



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