Multilingual Customer Service Representative
16 hours ago
We are a global leader in payment technology, driving innovation and shaping the future of commerce.
Job OverviewThis is an exciting opportunity to join our team as a Multilingual Customer Service Representative, where you will provide exceptional support to our merchants and partners.
Key Responsibilities:- Deliver top-notch customer service through various channels, ensuring timely resolution of issues and requests.
- Provide educational content on our platform, including Merchant Portal functionality, reporting, and product suite.
- Collaborate with cross-functional teams to gather feedback and insights from customers.
- Troubleshoot account management and processing questions with merchants.
- Fluent in both French and English.
- Passionate about customer service and committed to delivering exceptional experiences.
- Strong individual contributor with excellent written and verbal communication skills.
- 1-2 years of experience in a Customer Support role.
- Able to work in a fast-paced environment, thrive on learning, and enjoy receiving feedback.
- Competitive salary: $51,000 per year.
- Opportunities for growth and professional development.
- Collaborative and dynamic work environment.
- Comprehensive training program to enhance your skills and knowledge.
This is an exciting opportunity to join a global leader in payment technology. As a Multilingual Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and driving business growth.
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