Senior Business Development Representative

2 days ago


Melbourne, Victoria, Australia SIX Payment Services Full time
Unlock a Career in Payment Solutions

A competitive salary of $80,000 - $110,000 per annum awaits an experienced Senior Business Development Representative to join our dynamic team at ANZ Worldline Payment Solutions.

About the Role

We are seeking a skilled professional to support the SMB Sales Consultants and Retention Managers by managing all inbound calls and lead referrals. As a key member of our team, you will be responsible for timely and accurate responses to incoming emails, taking inbound calls from new or existing customers, and making outbound follow-up calls to drive SMB Sales and Retentions.

The ideal candidate will have strong communication skills, customer service orientation, contact centre experience, and proficiency in CRM systems. If you're a results-driven individual with the ability to influence and manage multiple stakeholders, we encourage you to apply.

Key Responsibilities
  • Implement strategies to optimize the conversion rate of inbound leads through adherence to ANZ Worldline triaging frameworks
  • Actively engage with potential customers during inbound calls to enhance lead transformation
  • Increase new business and retention success rate through effective handling of inbound inquiries
  • Ensure proper execution of the referral process between ANZ and ANZ Worldline Payment Solutions Australia
  • Adhere to ANZ Worldline Payment Solutions policies, processes, and external regulatory and legislative requirements
What We Offer

At ANZ Worldline Payment Solutions, we offer a range of benefits, including:

  • A competitive salary package
  • Flexible working arrangements
  • Opportunities for learning and development
  • Health and wellbeing discounts
  • Additional leave options

We strive to create a positive and collaborative work environment that encourages excellence and fosters a high-performance culture within the team. If you're passionate about delivering exceptional customer experiences and driving business growth, we look forward to hearing from you.



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