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Security Operations Manager
1 month ago
We are seeking a skilled Security Operations Manager to join our team at Certis Security Australia. As a key member of our organization, you will be responsible for leading our client services and ensuring the delivery of exceptional security solutions.
Key Responsibilities- Client Relationships: Develop and maintain strong business relationships with clients, demonstrating a collaborative interest in their success.
- Team Leadership: Lead and motivate site managers and supervisors to provide superior operational and management service to both clients and the organization.
- Complaint Resolution: Effectively handle complaints from clients, ensuring issues are analyzed, resolved, and recorded to a mutually satisfactory outcome.
- Process Improvement: Enhance team performance by suggesting process improvements that lead to resolution of team issues.
- Proven Experience: Minimum 5+ years' experience in Security Operations, preferably as a Team Leader or equivalent position.
- Leadership Skills: Excellent organizational and leadership abilities, with a proven track record of delivering results in a fast-paced environment.
- Certifications: NSW Security Licence (or ability to obtain) and desirable certifications such as Certificate IV in Frontline Management or Certificate III in Security Operations.
- Friendly Culture: Work in a friendly and inclusive environment that values growth and development.
- Growth Opportunities: Enjoy opportunities for career advancement and professional growth, supported by a state-of-the-art Learning Management System.
- Employee Benefits: Receive discounts at over 400 retailers nationwide, access to an Employee Assistance Program, and a well-being program promoting mental, physical, and financial well-being.
Estimated Salary: $90,000 - $110,000 per annum, depending on location and experience.
