Senior Night Operations Manager

2 weeks ago


Brisbane, Queensland, Australia Grupo Mantra Full time

Located on the Cairns Esplanade, Mantra Trilogy is one of the largest and busiest resorts in Cairns, catering to a mix of corporate and leisure guests. With its prime location surrounded by shops and restaurants, yet maintaining a laid-back tropical atmosphere, this resort offers an ideal work environment.

The Night Manager plays a crucial role in ensuring seamless hotel operations from 11 pm to 7 am, working closely with a supportive team to manage shifts efficiently.

Key responsibilities include:

  • Receiving and processing night audit and nightly reports
  • Assisting security with building monitoring
  • Aiding day teams to deliver exceptional service around the clock

To excel in this role, you will need:

  • A self-starting attitude with the ability to work independently
  • A positive attitude, genuine customer focus, and technical aptitude for nightly audits
  • Fast thinking, problem-solving skills, and initiative to create memorable guest experiences while ensuring revenue capture and reporting

Prior experience in Night Audit and/or Accounts is highly valued as it provides a strong foundation for career growth in operations or finance.

Given the unique nature of this role, we anticipate a salary range of approximately $70,000 - $90,000 per annum, depending on qualifications and experience.



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