Night Operations Supervisor
6 days ago
We are seeking an experienced Night Operations Supervisor to join our team at The Star Brisbane.
About the RoleThis is a leadership opportunity where you will lead the night shift operations, including team training, development and performance management. You will investigate guest queries and concerns with a diplomatic and empathetic approach. Clearly demonstrate our commitment to service excellence, ensuring flawless delivery and execution of product excellence and service are paramount.
Responsibilities- Lead the night shift operations, including team training, development and performance management
- Investigate guest queries and concerns with a diplomatic and empathetic approach
- Clearly demonstrate our commitment to service excellence, ensuring flawless delivery and execution of product excellence and service are paramount
- Encourage and demonstrate a positive working relationship across all departments
- Ensure records across guest and financial details are accurately maintained
To be successful in this role, you will have:
- Previous leadership experience in hotel management
- Experience in Opera PMS will be advantageous
- Diploma or degree in hospitality management is advantageous
- Strong organisation and time management skills
The Star Entertainment Group is a leading integrated resort operator in Australia, with a portfolio of world-class hotels, restaurants, bars, gaming and entertainment venues. Our mission is to deliver exceptional experiences for our guests and create memorable moments that exceed their expectations.
What We OfferWe offer a range of benefits, including:
- A competitive salary package, estimated around $120,000 per annum, depending on experience
- Complimentary buffet meal on every shift
- Discounted parking available in the city
- 30% Discounts across award winning restaurants and accommodation
- An organisation that values diversity, teamwork and being your best self
- Supportive leadership team
- Paid Parental leave from Day 1, Secondary Carer's leave also on offer
- Mental Health and Wellbeing services
- Endless career growth and opportunities to learn and develop your career
Please submit your application through our website. We look forward to hearing from you
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