Current jobs related to Senior Director, Claims Enablement and Performance - Melbourne, Victoria - Comcare
-
Claims Director
4 weeks ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeClaims Director OpportunityFuse Recruitment is seeking an experienced Claims Director to lead our team and manage Financial Lines & Property Claims. As a key member of our organization, you will be responsible for leading a team and managing claims, ensuring customer service is at the forefront of all interactions.About the RoleLead a team of claims...
-
Director, Regulatory Performance and Compliance
1 month ago
Melbourne, Victoria, Australia Comcare Full timeJob Title: Director, Regulatory PerformanceComcare is seeking a highly skilled and experienced Director to lead the Regulatory Performance team. The successful candidate will be responsible for conducting internal reviews and assurance activities, strategic and operational planning, and reporting activities.About the RoleThe Director will work closely with...
-
Claims Director
4 weeks ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeAbout the RoleWe are seeking an experienced Claims Director to lead our team and manage Financial Lines & Property Claims. As a key member of our organization, you will be responsible for end-to-end management of high-risk cases, liaising with Underwriters, clients, and legal parties, and ensuring exceptional customer service.Key ResponsibilitiesDay-to-day...
-
Senior Claims Leader
4 weeks ago
Melbourne, Victoria, Australia Ensure Recruitment Full timeSenior Claims Leader OpportunityEnsure Recruitment is seeking an experienced Senior Claims Leader to join our team in Melbourne. As a key member of our commercial and financial lines team, you will be responsible for managing a portfolio of complex claims and working closely with underwriters, brokers, and legal representatives to deliver exceptional...
-
Claims Director
1 month ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeAbout the RoleWe are seeking an experienced Claims Director to lead our Financial Lines team in Melbourne. As a key member of our leadership team, you will be responsible for managing high-risk cases and ensuring exceptional customer service.Key ResponsibilitiesDay-to-day claims management, including end-to-end management of high-risk casesLiaise with...
-
Insurance Claims Director
4 weeks ago
Melbourne, Victoria, Australia Hays Recruitment Full timeClaims Director OpportunityWe are seeking an experienced Claims Director to join our client's team. As a Claims Director, you will be responsible for managing client claims end-to-end within set timeframes, managing relationships with underwriters, clients, and legal parties, and working alongside brokers and claims teams to resolve escalations...
-
Claims Director
4 days ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeAbout the RoleFuse Recruitment is seeking an experienced Claims Director to lead our Financial Lines team. As a key member of our team, you will be responsible for managing high-risk cases, liaising with underwriters and clients, and ensuring exceptional customer service.Key ResponsibilitiesDay-to-day claims management, including end-to-end management of...
-
Claims Director
2 weeks ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeAbout the RoleWe are seeking an experienced Claims Director to lead our Financial Lines team. As a key member of our leadership team, you will be responsible for managing high-risk cases and ensuring exceptional customer service.Key ResponsibilitiesDay-to-day claims management, including end-to-end management of high-risk casesLiaise with Underwriters,...
-
Senior Risk and Claims Specialist
2 weeks ago
Melbourne, Victoria, Australia Public Sector People Full timePSP is seeking a Senior Risk and Claims Specialist to join the Culture and Performance Directorate. This role is integral in managing the Council's risk management and insurance functions, ensuring a proactive culture of risk and safety throughout the Council.The Risk and Claims Specialist will work collaboratively across the Council to model integrity and...
-
Senior Financial Claims Specialist
2 days ago
Melbourne, Victoria, Australia Kennedy Reid Full timeJob Title: Senior Financial Claims SpecialistAbout the Role:We are seeking a skilled Senior Financial Claims Specialist to manage an end-to-end portfolio of high-valued financial lines claims. As a key member of our team, you will work closely with stakeholders to settle claims and make strategic decisions. Your technical expertise and excellent...
-
Senior Governance and Claims Officer
5 days ago
Melbourne, Victoria, Australia Comcare Full timeTeam and Role OverviewThe Claims Governance Team provides expert policy guidance and Claims Manual content for the Claims Management Group. The team supports the Group in improving client experience, return to health, and return to work by continuously enhancing key objectives, including Claims Manual updates, helpdesk functions, service rates, governance...
-
Senior Claims Specialist
3 weeks ago
Melbourne, Victoria, Australia Randstad Full timeSenior Claims SpecialistAt Randstad, we are seeking a highly skilled Senior Claims Specialist to join our successful and high-performing team. As a key member of our Casualty Claims team, you will be responsible for managing a complex book of long-tail claims for prestigious national clients.About the RoleAs a Senior Claims Specialist, you will work closely...
-
Senior Claims Manager
1 month ago
Melbourne, Victoria, Australia Gallagher Bassett Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Case Manager to join our team at Gallagher Bassett. As a Senior Case Manager, you will be responsible for the management of a portfolio of claims under the WIRC Act, with a primary focus on proactive claims management services for all customers.The successful candidate will have a strong...
-
National Sales Director
2 weeks ago
Melbourne, Victoria, Australia Bms Performance Full timeNational Sales DirectorThis is a senior leadership role that involves managing a sales team on a national level. The ideal candidate will have prior experience leading sales teams and a strong understanding of the retail distribution space.Key Responsibilities:Strategic direction and sales budget management for AustraliaHands-on selling with key customers...
-
Performance Director
2 weeks ago
Melbourne, Victoria, Australia EssenceMediacom Full timeAbout the RoleThe Performance Director at EssenceMediaCom is responsible for overseeing and coordinating the delivery of a team of biddable experts. This includes ensuring quality implementation planning, improving operational efficiency and delivery, and acting as a senior consultant to clients for their activation and performance management.Key...
-
Senior Claims Consultant
2 weeks ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeSenior Claims Consultant OpportunityFuse Recruitment is seeking a highly skilled Senior Claims Consultant to join their dynamic team. As a national leader in their field, they require a professional with extensive experience in claims management, particularly in liability and professional indemnity.Key Responsibilities:Manage a diverse portfolio of claims...
-
Senior Legal Adviser
3 weeks ago
Melbourne, Victoria, Australia Comcare Full timeAbout Comcare and the Legal GroupComcare is a statutory body established under the Safety, Rehabilitation and Compensation Act 1988 (SRC Act), with a focus on participation and productivity through healthy and safe workplaces.Comcare also manages common law liabilities under the Asbestos-related Claims (Management of Commonwealth Liabilities) Act 2005 (ARC...
-
Senior Claims Consultant
2 weeks ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeAbout Fuse RecruitmentFuse Recruitment is a specialist recruitment agency that specializes in the insurance industry. We are proud to partner with a national leader in their field to find a talented Senior Claims Consultant to join their dynamic team.Job SummaryWe are seeking a highly experienced Senior Claims Consultant to manage a diverse portfolio of...
-
Performance Director
4 weeks ago
Melbourne, Victoria, Australia GroupM Full timeAbout GroupM NexusGroupM Nexus is the world's leading global media performance organisation that unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit. Our primary purpose is to deliver unrivalled advantage to our clients, stakeholders, and people.Role OutlineThe...
-
Senior Claims Consultant
2 weeks ago
Melbourne, Victoria, Australia Tideri Jobbörse Full timeJob Title: Senior Claims ConsultantWe are seeking a highly motivated and organized Senior Claims Consultant to join our team in Melbourne. As a Senior Claims Consultant, you will be responsible for managing liability claims and providing excellent customer service to our clients.Key Responsibilities:Liaise with clients and claimants to ensure timely and...
Senior Director, Claims Enablement and Performance
2 months ago
Comcare is seeking an experienced Executive Leader to join our Claims Management Group as a Senior Director, Claims Enablement and Performance. This is a key leadership role that will drive the development and implementation of strategies to enhance performance, maintain high standards of claims management, and drive continuous improvement initiatives across all facets of Claims operations.
Key Responsibilities- Performance Management: Develop and implement the performance function, defining performance practice and culture, leading the Data and Analytics Strategy for Claims Management Group (CMG), and ensuring clear performance metrics and targets at all levels within the Group.
- Operational Excellence: Lead the delivery of effective and efficient operational processes, ensuring seamless execution and continuous improvement.
- Work, Health and Safety (WHS): Lead WHS focus and practice across the group, including the WHS risk register and HSRs, to ensure a safe and healthy work environment.
- Census Action Plan: Lead the Census action plan for the group to drive positive movement in CMG employee satisfaction.
- Quality Assurance: Establish and enforce quality standards to ensure products or services meet or exceed customer expectations.
- Continuous Improvement: Lead efforts to identify inefficiencies, streamline processes, and implement best practices to drive continuous improvement.
- Cross-Functional Collaboration: Work closely with executive, senior directors, and directors across various teams within the business to align goals, share best practices, and implement improvement practice.
- Training and Development: Lead CMG's approach to training, coaching, and development for the various roles that sit within the group.
- Reporting and Communication: Prepare regular reports and presentations to communicate performance insights, improvement initiatives, and outcomes to stakeholders at all levels of the organisation.
- Strategic Leadership: Demonstrate strategic leadership capability, superior people management skills, and an ability to achieve organisational objectives through leading, contributing, and collaborating with relevant internal and external stakeholders.
- Customer Experience: Keep up to date with best practice Customer Experience practices to support a customer-centric culture and practice within the CMG.
- Claims Management: Drive the coordination of strategies, plans, and activities that support Comcare's approach to effective Claims Management.
- Qualifications: Bachelor's degree in business or a related field; advanced degree preferred.
- Experience: Proven experience in leading enabling functions, performance improvement, continuous improvement, and/or quality assurance in an operational context.
- Security Clearance: Ability to obtain and maintain a Negative Vetting 1 Security Clearance.
