Claims Director

3 weeks ago


Melbourne, Victoria, Australia Fuse Recruitment Full time
About the Role

We are seeking an experienced Claims Director to lead our team and manage Financial Lines & Property Claims. As a key member of our organization, you will be responsible for end-to-end management of high-risk cases, liaising with Underwriters, clients, and legal parties, and ensuring exceptional customer service.

Key Responsibilities
  • Day-to-day claims management, including high-risk, Property & Financial lines cases
  • Liaise with Underwriters, clients, and legal parties to ensure seamless case management
  • Support a small team of claims with any escalations, providing guidance and expertise as needed
Requirements
  • Prior experience working as a Senior Underwriter or in a Senior Claims role
  • Expert knowledge of Financial Lines, Property & Liability, with a background in Insurer, Underwriting Agency, or Broker
  • Ability to work under pressure, meet deadlines, and maintain exceptional customer service
  • Strong understanding of underwriting, broking policies, and legal networks
  • Ability to build and maintain strong relationships, both internally and externally
What We Offer
  • Attractive salary and bonuses to attract top talent
  • Opportunities for leadership growth and development
  • Hybrid work arrangements and employee benefits
  • Work for a company with exceptional longevity and a team of 35+ professionals

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