Senior Risk and Claims Specialist

12 hours ago


Melbourne, Victoria, Australia Public Sector People Full time

PSP is seeking a Senior Risk and Claims Specialist to join the Culture and Performance Directorate. This role is integral in managing the Council's risk management and insurance functions, ensuring a proactive culture of risk and safety throughout the Council.

The Risk and Claims Specialist will work collaboratively across the Council to model integrity and achieve best practices in risk management, promoting risk awareness and capability. Your expertise will be key in fostering strong stakeholder relationships, ensuring a proactive risk management culture, and delivering comprehensive risk and audit reporting to the management and executive teams.

Key Responsibilities:

  • Maintain and enhance the Council's risk management program, minimizing exposure to risk across the organisation
  • Oversee the Council's general insurance portfolio and manage the Insurance Brokerage contract
  • Ensure timely administration of claims and oversee the Under Excess Claims Management contract
  • Develop and review Business Continuity Plans and manage the Fraud and Corruption Policy
  • Prepare reports and statistical data on risk management, business continuity, and insurance matters for the Executive Leadership Team and Audit Committee

Key Requirements:

  • Relevant tertiary qualifications or equivalent experience in Risk Management or insurance-related disciplines
  • Demonstrated knowledge and understanding of risk management, business continuity, and fraud systems (ISO31000 preferred)
  • Experience in local government risk management and claims administration
  • Excellent communication and interpersonal skills, capable of handling sensitive matters

For a confidential discussion regarding this opportunity, please contact the relevant personnel.



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