Senior Claims Leader

4 weeks ago


Melbourne, Victoria, Australia Ensure Recruitment Full time
Senior Claims Leader Opportunity

Ensure Recruitment is seeking an experienced Senior Claims Leader to join our team in Melbourne. As a key member of our commercial and financial lines team, you will be responsible for managing a portfolio of complex claims and working closely with underwriters, brokers, and legal representatives to deliver exceptional results.

Key Responsibilities:
  • Lead and develop a high-performing team to drive culture shift and improve performance standards
  • Review and implement new performance standards and manage culture shift around this
  • Manage a portfolio of Liability & Financial Lines Claims, Construction, Machinery, Business Interruption, and Farm
  • Collaborate with senior brokers/Account Directors regarding claims strategies and support them at meetings
  • Prepare and analyze claims reports and make recommendations
  • Be involved in process improvements and projects
Requirements:
  • Strong leadership skills and experience, able to get team members on board to a new way of working
  • Strong negotiation and problem-solving abilities to enable you to navigate around any situation and communicate with insurers, brokers, underwriters, brokers, and legal representatives
  • Technical expertise in a multi-line role
  • Ability to build client confidence and provide a best-in-class claims advocacy service
  • Outstanding report writing ability for presentation to clients and internal stakeholders
  • Passion to drive and deliver outstanding results for the team and company
What We Offer:
  • Highly attractive salary and bonus
  • Paid education relevant to the work
  • Access to technical advisors to support you on complex matters
  • A referral programme when introducing team members
  • Being part of a social team who have fun at work
  • Joining annual events with outside businesses, live music, food, and fun
  • Discounted insurance and free travel insurance
  • Discounted healthcare and fitness
  • Charity team causes
  • Hybrid working


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