Senior Claims Consultant

4 days ago


Melbourne, Victoria, Australia Fuse Recruitment Full time

About Fuse Recruitment

Fuse Recruitment is a specialist recruitment agency that specializes in the insurance industry. We are proud to partner with a national leader in their field to find a talented Senior Claims Consultant to join their dynamic team.

Job Summary

We are seeking a highly experienced Senior Claims Consultant to manage a diverse portfolio of Public Liability claims. The ideal candidate will have a strong ability to communicate effectively and professionally with various stakeholders, a proven track record in managing high-stakes claims with strategic insight, and excellent organisational skills for handling claims documentation.

Key Responsibilities

  • Manage a diverse portfolio of claims from inception to finalisation with autonomy and efficiency
  • Provide strategic and technically sound advice to stakeholders, including underwriters and brokers
  • Engage and manage relationships with claimants, solicitors, and other key stakeholders
  • Ensure accurate and timely recording of reserves and claims payments
  • Act as an escalation point for junior claims consultants, providing guidance on complex claims
  • Assist with internal reporting, claims analysis, and large loss review presentations

About You

  • A tertiary legal degree or legal experience
  • Extensive experience in claims management, particularly in liability and professional indemnity
  • Strong ability to communicate effectively and professionally with various stakeholders
  • Proven track record in managing high-stakes claims with strategic insight
  • Detail-oriented with excellent organisational skills for handling claims documentation
  • A proactive team player who can work independently and lead by example

What We Offer

  • Competitive salary with performance-based incentives
  • Opportunity to lead and influence claims strategy
  • Professional development and career progression opportunities
  • Work in a supportive and collaborative team environment
  • Central location in Melbourne Head Office with modern facilities
  • Flexible working arrangements to promote work-life balance


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