Claims Director

5 hours ago


Melbourne, Victoria, Australia Fuse Recruitment Full time
About the Role

We are seeking an experienced Claims Director to lead our Financial Lines team in Melbourne. As a key member of our leadership team, you will be responsible for managing high-risk cases and ensuring exceptional customer service.

Key Responsibilities
  • Day-to-day claims management, including end-to-end management of high-risk cases
  • Liaise with Underwriters, clients, and legal parties to ensure seamless case resolution
  • Support a small team of claims professionals with escalations and provide guidance on complex cases
Requirements
  • Prior experience working as a Senior Underwriter or in a Senior Claims role
  • Expert knowledge of Financial Lines, Property, and Liability, with a strong understanding of underwriting and broking policies
  • Ability to work under pressure, meet deadlines, and maintain exceptional customer service
  • Strong legal network and ability to build and maintain strong relationships with internal and external stakeholders
What We Offer
  • Attractive salary and bonuses to attract top talent
  • Opportunities for career growth and development in a fast-growing business
  • Hybrid work arrangement and employee benefits

If you are a motivated and experienced Claims Director looking for a new challenge, please apply now or contact Fuse Recruitment for a confidential discussion.



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