Risk and Quality Specialist

20 hours ago


Eight Mile Plains, Queensland, Australia Multicap Full time
{"title": "Risk and Quality Specialist", "content": "About the Role

Multicap Group is seeking a highly skilled Risk and Quality Specialist to enhance mental health practice through quality assurance and improvement activities.

Key Responsibilities
  • Initiate and conduct internal risk-based audit activities to support assurance of legislative, regulatory, contractual, and organisational requirements.
  • Identify potential or actual practice gaps and practice improvement opportunities using the assurance model.
  • Prioritise, design, implement, and monitor quality and practice improvement activities.
  • Monitor and report on feedback, quality, and risk activities, analysing trends and implementing appropriate mitigation strategies.
  • Conduct data analysis and contribute to the development of reports to support risk and quality performance outcomes.
  • Ensure organisational compliance with regulatory requirements.
  • Provide consultancy services regarding feedback, risk, and quality management matters.
Requirements
  • Relevant tertiary qualifications and experience in risk and quality management, and human services sector.
  • Advanced computer literacy, including Word and Excel.
  • Current QLD driver's licence.
  • Current Working with Children Check (Blue Card) or willingness to obtain.
  • NDIS Worker Screening Clearance (Yellow Card) or willingness to obtain.
  • NDIS Worker Orientation certificate completed.
About Multicap

Multicap Group is a leader in disability support and mental health services, providing individualised support, experiences, and opportunities for over 8,000 customers and clients across Queensland, northern New South Wales, and Victoria.

We value diversity and encourage applications from all people. Our vision is to see happy, inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life.

", "lang_code": "en-US"}

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