Customer Relationship Director

1 month ago


Prahran, Victoria, Australia Unified Healthcare Group Full time
About Unified Healthcare Group

We are the market leader in our field, an established business committed to innovation and excellence. Our team of over 3,500 professionals across Australia is dedicated to making a difference in the lives of our customers.

Salary

The estimated annual salary for this role is AU$120,000 - AU$150,000 depending on experience.

Job Description

As a Service Manager - Medical Provider Relationships Team member, you will be responsible for developing and maintaining deep relationships with hospitals and medical providers. This will involve executing a relationship-based account management strategy to achieve better outcomes for our customers and their clients.

You will lead a team of case officers focused on quick and reliable retrieval of medical information for our customers. Your key responsibilities will include:

  • Developing and executing a provider relationship strategy to drive customer satisfaction and growth.
  • Building and sustaining relationships with healthcare providers, medical provider clinics, and hospitals.
  • Growing external stakeholder relationships with GP practice management software companies and advocacy groups.
  • Collaborating with key customers to share industry insights, trends, and opportunities for improvement.

You will also represent Unified Healthcare Group at customer and industry events, and provide a positive and engaging environment for your team to thrive.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A strong understanding of primary healthcare and its operations.
  • Proven ability to build relationships with healthcare providers to optimise outcomes.
  • Leadership skills to drive high-performance teams and culture.
  • Ability to drive continuous improvement and innovation.
Benefits

We offer a range of benefits to support your career and well-being, including:

  • Flexible working arrangements with one anchor day and a second flex-day.
  • Financial incentives for meeting KPIs.
  • Employee discounts for health insurance, gyms, pools, and travel club.
  • Paid parental leave and purchased leave options.
Others

At Unified Healthcare Group, we value diversity and inclusion. We welcome applicants from diverse backgrounds and are committed to creating a workplace that is alive with opportunity and fun.



  • Prahran, Victoria, Australia Unified Healthcare Group Full time

    About the RoleWe are seeking an experienced National Account Manager to join our Unified Healthcare Group team. As a Business Development Director – Insurance Sector, you will be responsible for managing key insurance customers and driving revenue growth through a relationship-based account management strategy.Job Summary:Develop and maintain deep,...

  • Service Manager

    2 months ago


    Prahran, Victoria, Australia Unified Healthcare Group Full time

    Service Manager - Medical Provider Relationships Team LeadAs a Service Manager - Medical Provider Relationships Team Lead at Unified Healthcare Group, you will play a pivotal role in developing and maintaining deep, sustainable relationships with hospitals and medical providers. Your goal will be to assist in the fast and safe return of medical information...


  • Prahran, Victoria, Australia Unified Healthcare Group Full time

    Unified Healthcare GroupWe are a market leader in the healthcare industry, dedicated to delivering exceptional services to our customers. As a Service Manager with our team, you will play a critical role in developing and maintaining deep relationships with hospitals and medical providers.About the Role:The Service Manager - Medical Provider Relationships...

  • Account Manager

    3 weeks ago


    Prahran, Victoria, Australia Unified Healthcare Group Full time

    Unleash Your Potential as a National Account ManagerWe are seeking an experienced and results-driven National Account Manager to join our Unified Healthcare Group team. As a key player in our Insurance Team, you will be responsible for building and maintaining strong relationships with our clients.The successful candidate will have a proven track record of...


  • Prahran, Victoria, Australia Unified Healthcare Group Full time

    Unleash Your Potential as a National Account ManagerWe are seeking a highly skilled and experienced National Account Manager to join our team at Unified Healthcare Group.About the RoleAs a National Account Manager, you will be responsible for building and maintaining strong relationships with key insurance customers. You will work closely with...


  • Prahran, Victoria, Australia Jayne Says Full time

    We are seeking a highly motivated Fashion Retail Sales Ambassador to join our team at JayneSays in Prahan, Melbourne. This is an exciting opportunity for those who share our passion for delivering exceptional customer experiences and building long-term relationships with customers.At JayneSays, we believe in enhancing our customers' style and celebrating...


  • Prahran, Victoria, Australia ANZ Full time

    At ANZ, we're driven by a shared vision of creating a world where people and communities thrive. Our Home & Investment Lending Managers play a pivotal role in making this happen by providing exceptional customer experiences and supporting our customers in achieving their financial goals.We're seeking a skilled Home & Investment Lending Manager to join our...


  • Prahran, Victoria, Australia Unified Healthcare Group Full time

    Job SummaryWe are seeking a skilled and experienced Strategic Business Development Manager to join our team at Unified Healthcare Group. In this role, you will be responsible for developing and maintaining deep relationships with our workers compensation clients to protect and grow revenue.About the RoleDevelop a thorough understanding of the personal injury...


  • Prahran, Victoria, Australia BruntWork Full time

    Job OverviewWe are seeking a highly skilled and experienced Executive Assistant to join our team at BruntWork. As an Executive Assistant, you will play a critical role in supporting our leaders in HR/Operations, Customer Success, and Tech.About the RoleAct as a gatekeeper, screening calls and emails, responding to or redirecting inquiries as necessary and...


  • Prahran, Victoria, Australia CROSSMARK Australia Full time

    Crossmark Australia is seeking a skilled and motivated Retail Planogram Merchandiser to join their team. This casual opportunity offers flexible hours, competitive pay, and the chance to work with leading brands.As a key member of the Crossmark team, you will be responsible for creating engaging in-store displays, building relationships with store managers,...


  • Prahran, Victoria, Australia BruntWork Full time

    About the RoleWe are seeking an exceptional Executive Assistant to support our leadership team. This is a dynamic opportunity to join a fast-growing SaaS company that streamlines Accounts Payable processes for businesses.Key Responsibilities• Act as a gatekeeper, screening calls and emails, responding to or redirecting inquiries as necessary and ensuring...


  • Prahran, Victoria, Australia Unified Healthcare Group Full time

    Job Title: Strategic Business Development Manager for Insurance Partnerships">About the Role:We are seeking a highly skilled and experienced Strategic Business Development Manager to join our team at Unified Healthcare Group. As a National Account Manager, you will be responsible for building and maintaining deep relationships with key insurance customers,...


  • Prahran, Victoria, Australia BruntWork Full time

    Job Summary:We are seeking a skilled Executive Assistant to support our leadership team in HR/Operations, Customer Success, and Tech. The ideal candidate will have exceptional multitasking skills, be able to work autonomously and collaboratively, and handle sensitive and confidential information with discretion.Key Responsibilities:Act as a gatekeeper,...


  • Prahran, Victoria, Australia BruntWork Full time

    At BruntWork, a dynamic and fast-growing SaaS company that streamlines Accounts Payable, we are seeking a highly skilled Executive Assistant to support our leaders in HR/Operations, Customer Success, and Tech. As an integral member of our team, you will play a critical role in assisting our teams with administrative projects, setting them up for success, and...

  • Service Manager

    3 months ago


    Prahran, Australia Unified Healthcare Group Full time

    Job DescriptionWhat You Will Be DoingThe Service Manager - Medical Provider Relationships Team will be responsible for developing and maintaining deep, sustainable relationships with hospitals and medical providers to assist in the fast and safe return of medical information. These goals will be achieved through a relationship-based account management...

  • Marketing Manager

    3 months ago


    Prahran, Australia DSS INVESTMENTS (AUST) PTY LTD TA DEF Global Full time

    Reporting to the Managing Director, as Marketing Manager you will be responsible for providing strategic marketing direction, marketing and brand strategy and driving growth for the business. **Here’s what you’ll be doing**: - Responsible for the development and implementation of marketing strategies and campaign to support our vision. - Lead, motivate...

  • Store Manager

    3 weeks ago


    Prahran, Australia Specsavers Pty. Ltd. Full time

    Permanent Full Time opportunity! - Two free pairs of glasses per year! - Supportive Employee Assistance and Wellbeing Programs **Location**:Prahran **Employment Term**:Full time permanent **Benefits & Perks** - Flexible roster for work-life balance - Two FREE pairs of glasses per year - Birthday & Volunteer leave - 30% off Family & Friends discount - Staff...


  • Prahran, Australia Unified Healthcare Group Full time

    **Company Description** At UHG, our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through the medEbridge platform. We provide secure online access to a national marketplace of GP’s, Specialists, Nurses, Allied Health Professionals and more. Our customers (self-insured corporates,...


  • Prahran, Australia Unified Healthcare Group Full time

    **Company Description** At UHG, our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through the medEbridge platform. We provide secure online access to a national marketplace of GP’s, Specialists, Nurses, Allied Health Professionals and more. Our customers (self-insured corporates,...


  • Prahran, Australia Blanc Spa Full time

    **Join the Wellness Revolution** Blanc Spa is seeking a dedicated and results-driven Marketing and Communications Specialist to join our award-winning team. This is an exceptional opportunity to contribute to our innovative marketing strategies that promote our luxurious skin and wellness services, enhance brand awareness, and foster exceptional customer...

  • Showroom Administrator

    7 months ago


    Prahran, Australia E & S Full time

    Family owned business | Generous staff discounts & benefits - Opportunity to develop your admin skills in a supportive team environment - Long term career opportunities | No late night trading **The Opportunity** Do you love people? Do you enjoy entertaining and hosting, getting to know new people and connecting them with others? Are you always up for a...

  • Service Manager

    7 months ago


    Prahran, Australia Unified Healthcare Group Full time

    Company Description Looking for a new challenge, a great work environment, and the opportunity to positively impact a new and growing service area? Unified Healthcare Group (UHG) is looking for an engaging, self-driven, people leader with knowledge of the healthcare or personal injury insurance space. **About UHG** UHG’s purpose is to make it easier...

  • Service Manager

    7 months ago


    Prahran, Australia Unified Healthcare Group Full time

    Company Description Looking for a new challenge, a great work environment, and the opportunity to positively lead and mentor a team? Unified Healthcare Group (UHG) is looking for an engaging, self-driven, people leader with knowledge of the healthcare or life insurance space. **About UHG** UHG’s purpose is to make it easier for Businesses and...


  • Prahran, Australia ANZ Banking Group Full time

    **Req ID**: 75043 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Prahran About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role **Role type**: Permanent, full time **Role location**:...

  • Service Manager

    6 months ago


    Prahran, Australia Unified Healthcare Group Full time

    Company Description Looking for a new challenge, a great work environment, and the opportunity to positively impact a new and growing service area? Unified Healthcare Group (UHG) is looking for an engaging, self-driven, people leader with knowledge of the healthcare or personal injury insurance space, and experience in tele-based service delivery. **About...

  • Retail Assistant

    6 months ago


    Prahran, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Retail Assistant to join us at our Prahran Store in a Full-Time...

  • Retail Assistant

    2 weeks ago


    Prahran, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Retail Assistant to join us at our Prahran Location in a Full Time...

  • Retail Assistant

    6 months ago


    Prahran, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Retail Assistant - Buys and Loans Operator to join us at our Prahran...

  • Retail Assistant

    7 months ago


    Prahran, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Retail Assistant - Buys and Loans Operator to join us at our Prahran...

  • Retail Assistant

    2 weeks ago


    Prahran, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Retail Assistant - Personal Finance Operator to join us at our Prahran...

  • Retail Assistant

    7 months ago


    Prahran, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Retail Assistant - Personal Finance Operator to join us at our Prahran...

  • Retail Assistant

    3 months ago


    Prahran, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Retail Assistant - Buys and Loans Operator to join us at our Prahran...


  • Prahran, Australia Westpac Full time

    **Join a supportive team in our Prahran branch.**: - **Permanent full time position - 23 hours per week.**: - **Ongoing training and development available to grow your career. **How will I help?** You’ll be the face of Westpac - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual...

  • Store Consultant

    7 months ago


    Prahran, Australia National Storage Full time

    **Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks.** **Set Rotating Roster with No nights, Sundays, or Public Holidays for a Great Work-Life Balance.** **ASX200 Listed Company | 650+ People | 230+ Centre Locations Across Australia & New Zealand.** **About Us** Since 2000, National Storage has become one of...