Claims Manager
3 weeks ago
About the Role
We're seeking a skilled Claims Manager to join our team at Australian Retirement Trust. As a key member of our insurance team, you'll be responsible for managing a portfolio of claims, ensuring timely and efficient resolution for our members.
Your primary focus will be on case management, claims handling, and proactive issue resolution. You'll work closely with stakeholders, including members, beneficiaries, employers, insurers, and medical professionals, to deliver exceptional service and outcomes.
To succeed in this role, you'll need excellent communication and interpersonal skills, with the ability to inspire and lead others to outstanding customer experiences. You'll also require a genuine passion for customer service, a keen eye for detail, and the ability to communicate complex issues effectively.
About You
We're looking for a motivated and results-driven individual with a strong background in insurance claims handling. You'll have a proven track record of delivering high-quality results, with a focus on customer satisfaction and claims resolution.
About Us
Australian Retirement Trust is a leading provider of retirement savings solutions, with a strong commitment to delivering exceptional service to our members. We're a values-driven organization that prioritizes inclusivity, respect, and collaboration. If you're passionate about making a difference in the lives of our members, we'd love to hear from you.
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