Claims Management Specialist

3 days ago


Brisbane, Queensland, Australia Troocoo Full time

About the Company:

Troocoo, a respected leader in the healthcare and aged care sector, prioritizes employee well-being and fosters a proactive approach to workplace safety. Based in South Brisbane, they offer a supportive environment that helps employees return to work safely after an injury.

About the Role:

We are seeking an experienced Claims Officer to manage workers' compensation claims, ensuring compliance and facilitating effective recovery and return-to-work plans.

Key Responsibilities:

  • Claims Management: Register and investigate claims, adhering to all relevant standards.
  • Injury Support & Rehabilitation: Develop tailored return-to-work plans, emphasizing timely recovery.
  • Stakeholder Collaboration: Work closely with healthcare providers, internal teams, and regulatory bodies for optimal outcomes.

About You:

The ideal candidate will bring a solid background in claims management, with a compassionate and detail-oriented approach. Key qualifications include:

  • 3+ years of experience in workers' compensation claims management, ideally with experience in self-insurance or WorkCover QLD claims management.
  • Strong knowledge of the Workers' Compensation and Rehabilitation Act 2003.
  • Excellent communication skills to engage with both internal and external stakeholders.

What's on Offer:

  • A competitive salary: $80,000 - $110,000 per annum, reflective of experience and expertise.
  • A supportive team environment: Join a dedicated, professional team.
  • Convenient location: South Brisbane location with free on-site parking and easy public transport access.


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