Claims Case Manager
2 weeks ago
About the Role
We are seeking a skilled Claims Case Manager to join our team at Allianz Australia Services Pty Ltd. As a Claims Case Manager, you will be responsible for managing a portfolio of CTP claims from lodgement to finalisation.
Key Responsibilities
- Build effective working relationships with key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors, and medical professionals.
- Assess claims for reasonable and necessary treatment and rehabilitation requirements.
- Manage injury needs of claimants, handling correspondence regarding CTP benefits, treatment, and rehabilitation.
- Review treatment requests and organise investigations into claims with a focus on proactive claims management.
- Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation.
Requirements
- Proven para-legal personal injury experience.
- Insurance Claims experience, preferably within CTP / Personal Injury.
- Qualifications in Law, Insurance, Medical, Allied Health, or related disciplines.
- Demonstrated ability to interpret and apply legislation.
- Exceptional written and verbal communication skills.
- Negotiation and conflict resolution skills.
- Ability to work in a high-pressure environment.
What We Offer
- A supportive and inclusive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
- Access to over 10,000 on-demand learning resources and programs.
About Allianz
Allianz Australia Services Pty Ltd is a leading insurance and asset management company. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success.
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