Claims Case Manager

4 weeks ago


Brisbane, Queensland, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

About the Role

We are seeking a skilled Claims Case Manager to join our team at Allianz Australia Services Pty Ltd. As a Claims Case Manager, you will be responsible for managing a portfolio of CTP claims from lodgement to finalisation.

Key Responsibilities

  • Build effective working relationships with key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors, and medical professionals.
  • Assess claims for reasonable and necessary treatment and rehabilitation requirements.
  • Manage injury needs of claimants, handling correspondence regarding CTP benefits, treatment, and rehabilitation.
  • Review treatment requests and organise investigations into claims with a focus on proactive claims management.
  • Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation.

Requirements

  • Proven para-legal personal injury experience.
  • Insurance Claims experience, preferably within CTP / Personal Injury.
  • Qualifications in Law, Insurance, Medical, Allied Health, or related disciplines.
  • Demonstrated ability to interpret and apply legislation.
  • Exceptional written and verbal communication skills.
  • Negotiation and conflict resolution skills.
  • Ability to work in a high-pressure environment.

What We Offer

  • A supportive and inclusive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • Access to over 10,000 on-demand learning resources and programs.

About Allianz

Allianz Australia Services Pty Ltd is a leading insurance and asset management company. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success.


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