Client Support Specialist
7 days ago
About the Company
Service Hero Consulting LLC is at the forefront of providing innovative solutions for environmental waste management. Our commitment to sustainability drives us to offer efficient waste disposal services, ensuring that our clients receive the best possible support in managing their waste responsibly.
Position Overview
We are currently seeking a dedicated Customer Service Officer to join our team. The ideal candidate will possess exceptional administrative skills, a keen eye for detail, and the ability to foster strong relationships with clients. This role is essential in maintaining our high standards of customer satisfaction.
Key Responsibilities
- Support operational enhancements as needed.
- Deliver outstanding customer service to our clients.
- Perform data entry and manage information using Excel and CRM systems efficiently.
- Generate reports for service providers.
- Handle customer inquiries via phone and email.
- Maintain and update records in the system.
Qualifications and Skills
- Strong verbal and written communication skills to effectively engage with clients and stakeholders.
- Highly organized with excellent time management abilities and meticulous attention to detail.
- Proficient in MS Excel for job tracking and report generation.
- Familiarity with the local area is advantageous for job tracking.
- Demonstrated resilience and a high level of attention to detail.
What We Offer
- Competitive hourly compensation.
- A supportive and rewarding work environment.
- Opportunities for career advancement.
This position is available in both part-time and full-time capacities. As a temporary employee through Service Hero Consulting LLC, you will gain access to exclusive benefits, including discounts on health insurance, phone plans, grocery shopping, and more.
We are committed to fostering an inclusive workplace and encourage applications from individuals of all backgrounds.
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