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Freelance Network Support Specialist

2 months ago


Gold Coast, Queensland, Australia Tech Domain Full time

We are seeking a skilled IT Infrastructure Engineer to provide on-site support for our clients in various locations. As a Freelance Network Support Specialist, you will be responsible for delivering high-quality technical services and ensuring seamless network operations.

Key Responsibilities:

  1. Provide expert-level technical support for IT and networking-related tasks, including desktop support, server installation, and hardware replacement.
  2. Offer on-site assistance to remote support teams, utilizing console access to routers, switches, and firewalls.

Requirements:

  1. Proven expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and support for various third-party applications on Windows Platforms.
  2. Professionally trained and certified in IT Infrastructure Library and Windows Server Administration.
  3. Strong understanding of DHCP, DNS, IP addressing, wireless LAN configuration, Ethernet desktop setup, and subnetting.
  4. Technical troubleshooting and hands-on experience with different operating systems, including iOS, Android, Windows, and Blackberry devices.

Why Tech Domain:

We are a leading provider of IT services, committed to delivering exceptional support to our clients. As a Freelance Network Support Specialist, you will be part of a dynamic team that values expertise, innovation, and customer satisfaction.