Client Support Specialist

7 days ago


Gold Coast, Queensland, Australia SERVICE HERO CONSULTING LLC Full time
Customer Service Representative

We are seeking dedicated Customer Service Representatives to enhance our exceptional team.

SERVICE HERO CONSULTING LLC collaborates with renowned brands, from industry leaders to emerging businesses, to foster meaningful connections with their clientele.

We value individuals who possess a positive demeanor, empathy, and a strong commitment to their work.

Our Team's Value

Upon becoming part of our organization, we prioritize your growth through internal programs, training, and initiatives designed to enhance your skills and support your career aspirations.

Key Responsibilities

About You
  • You excel at managing multiple tasks simultaneously
  • You are motivated to progress in your career with a dependable organization
  • You approach problem-solving with a proactive mindset
  • You thrive in both team settings and independent roles
  • You are at least 18 years old
  • You possess a high school diploma (further education is preferred)
  • You can successfully pass a criminal background check

About The Role
  • Manage incoming service inquiries
  • Enhance customer satisfaction through voice, chat, and/or email interactions
  • Efficiently navigate through various systems
  • Participate in ongoing training and skill enhancement

Benefits Offered
  • Opportunities for advancement through diverse development programs
  • Wellness initiatives
  • Job security
  • Valuable skills and experience for your career
  • Positive work environment

Education Requirements

High school diploma or equivalent is required.


Experience Preferences

Experience in a call center environment is advantageous.


Certifications

Customer Service Representative certification is preferred.


Job Segment:
Customer Service Representative, Call Center Representative, Customer Service, Support Services.

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