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Client Support Specialist

2 months ago

Gold Coast, Queensland, Australia SERVICE HERO CONSULTING LLC Full time
Customer Service Representative

We are seeking dedicated Customer Service Representatives to enhance our team of exceptional professionals.

SERVICE HERO CONSULTING LLC collaborates with renowned brands, from leading corporations to emerging businesses, to foster strong connections with their clientele.

We value individuals who possess a positive demeanor, empathy, and a robust work ethic.

Our Commitment to You

Upon becoming part of our organization, we prioritize your development through internal programs, training, and initiatives designed to enhance your skills and support your career aspirations.

Key Responsibilities

About You
  • You can effectively manage multiple tasks.
  • You are motivated to progress in your career with a dependable organization.
  • You approach problem-solving with a proactive mindset.
  • You thrive in both team settings and independent work.
  • You are at least 18 years old.
  • You hold a high school diploma (higher education is preferred).
  • You are able to pass a criminal background check.

About The Role
  • Manage incoming service inquiries.
  • Enhance customer satisfaction through voice, chat, and/or email interactions.
  • Navigate various systems efficiently.
  • Participate in ongoing training and skill enhancement.

Benefits Offered
  • Opportunities for growth through diverse development programs.
  • Wellness initiatives through the SitelFit program.
  • Job security.
  • Acquire lifelong skills and experience.
  • Positive work environment.

Education Requirements

High school diploma or equivalent.


Preferred Experience

Experience in a call center environment is advantageous.


Certifications

Customer Service Representative certification.


Job Segment:
Customer Service Representative, Call Center Representative, Customer Service, Support Services.