Customer Support Consultant

2 weeks ago


Sydney, New South Wales, Australia REA Group Full time
About Us

REA Group is a leading global digital business specializing in property.

Job Summary

We are seeking a Customer Support Consultant to join our team. This role will provide exceptional customer service and support to our clients via phone, email, and web chat.

Key Responsibilities:
  • Resolve customer issues in a timely and professional manner
  • Utilize Zendesk, Slack, and Salesforce to manage customer interactions
  • Work collaboratively with colleagues to achieve performance excellence
  • Communicate effectively with colleagues at all levels of the organization
Requirements:
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Digital literacy with experience using software such as Zendesk, Slack, and Salesforce
What We Offer:
  • A competitive salary range of $60,000 - $80,000 per annum
  • A hybrid and flexible work approach
  • Flexible parental leave offering for primary and secondary carers
  • Programs to support mental, emotional, financial, and physical health & wellbeing
About Our Team:

The Customer Support team sits within our Customer Solutions and Operations team and is responsible for delivering exceptional customer experiences.



  • Sydney, New South Wales, Australia Telstra Full time

    We're seeking a highly skilled Customer Experience Consultant to join our team in Telstra's Blacktown store on a casual basis.Telstra is an iconic Australian brand with a global presence, driven by a purpose to build a connected future where everyone can thrive.The successful candidate will be responsible for delivering exceptional customer service and...


  • Sydney, New South Wales, Australia Telstra Full time

    About the RoleAt Telstra, we are seeking a highly motivated Customer Service Consultant to join our team. This is an exciting opportunity for individuals who thrive in a fast-paced and rewarding environment.Key Responsibilities:Deliver exceptional customer service to all customersMaintain store presentation to retail shop standardsAchieve sales targets...


  • Sydney, New South Wales, Australia HRS Group Full time

    Role OverviewAs a Customer Service Consultant at HRS Group, you will play a vital role in providing exceptional support to our growing customer-base and hotel partners. Your primary responsibilities will include managing online and offline transactions, processing inquiries, and assisting with dispute resolution. You will be working in a fast-paced...


  • Sydney, New South Wales, Australia Telstra Full time

    About the RoleWe are seeking a Customer Service Sales Consultant to join our team at Telstra. As a Retail Sales Consultant, you will be passionate about delivering outstanding customer service and providing an exceptional in-store customer journey.Key ResponsibilitiesProvide quality customer service to all customersMaximise sales by providing latest product...


  • Sydney, New South Wales, Australia Spotlight Group Full time

    About the RoleWe are seeking a driven and motivated individual to join our In-Home Sales Team on a part-time basis servicing their local store and surrounding areas.Key ResponsibilitiesMeasure, record, and configure specifications accurately and efficiently.Expertly match our products and services to clients' needs.Successfully close appointments by...


  • Sydney, New South Wales, Australia RLDatix Full time

    Customer Support Role OverviewRewarding career opportunity as a Customer Support Consultant at RLDatix, a global leader in healthcare operations platform solutions. As a key member of our team, you will be instrumental in delivering exceptional support to our strategic customers, ensuring seamless adoption and utilization of our DatixCloud IQ product.Main...


  • Sydney, New South Wales, Australia RELX Trading Australia Pty Limited Company Full time

    About the RoleWe are looking for a skilled Customer Success Consultant to join our team at LexisNexis Legal & Professional.As a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions, utilizing your strong understanding of the legal landscape and your ability to articulate customer needs.Key...


  • Sydney, New South Wales, Australia Telstra Full time

    Job TitleCustomer Service Consultant - Bondi JunctionAbout the RoleWe are seeking an experienced Customer Service & Sales professional to join our team at Telstra Store Bondi Junction. As a Retail Sales Consultant, you will be passionate about delighting our customers through outstanding customer service.Key ResponsibilitiesProvide quality customer service...


  • Sydney, New South Wales, Australia Telstra Full time

    Job OverviewTelstra is a leading telecommunications company that aims to build a connected future for all Australians. As a Senior Customer Experience Consultant, you will play a crucial role in delivering exceptional customer service and sales experiences.Key ResponsibilitiesProvide quality customer service to all customersMaximise sales by offering latest...


  • Sydney, New South Wales, Australia REA Group Full time

    Job DescriptionWe are seeking a skilled Customer Support Consultant to join our team at REA Group.About the RoleThis is a unique opportunity to work in a fast-paced customer contact environment, delivering exceptional service and support to our customers.Resolve issues with our customers via phone, email, and web chat in an empathetic, professional, and...


  • Sydney, New South Wales, Australia Telstra Full time

    About the OpportunityTelstra is seeking a Retail Sales Consultant to join its team at Carnes Hill store on a Part Time basis.This is an exciting chance to build a meaningful career within a market leader, providing the best experience and delivering the best tech on the best network.As a Retail Sales Consultant, you will be passionate about delighting...


  • Sydney, New South Wales, Australia SMAART Recruitment Full time

    Are you a driven and customer-focused individual with excellent interpersonal and communication skills? We are seeking a Luxury Retail Consultant to join our high-performing team at our luxury retail store in Chatswood. As a Luxury Retail Consultant, you will be responsible for delivering a personalized, luxury shopping experience to our customers.The ideal...

  • Sales Consultant

    2 weeks ago


    Sydney, New South Wales, Australia Telstra Full time

    At Telstra, we're building a connected future for everyone to thrive. Our Retail Sales Consultants play a vital role in delivering exceptional customer experiences by providing tailored solutions and expert knowledge on the latest cutting-edge technology.About the RoleWe're seeking a highly motivated and tech-savvy individual to join our team as a Sales...


  • Sydney, New South Wales, Australia Uplift Recruitment Full time

    Job Title: Customer Support LiaisonWe are looking for an organised and personable individual to join our award-winning business in Bondi. This role is perfect for a switched-on admin officer ready to join a dynamic team.You will work alongside a bustling sales team, providing customer support, consulting on product ranges, processing sales orders, and...

  • Sales Consultant

    2 weeks ago


    Sydney, New South Wales, Australia Telstra Full time

    Role OverviewWe are seeking a Sales Consultant with excellent customer service skills to join our team at Telstra. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and driving sales growth.About the RoleAs a Sales Consultant, you will be responsible for providing quality customer service to all...


  • Sydney, New South Wales, Australia SAS Full time

    Unlock Your Potential in Data and AIThis exciting opportunity at SAS is a chance to become a Customer Advisory Consultant, working closely with the sales team to simplify complex technical issues and effectively communicate them to customers.About the CompanySAS is a leader in data and AI, inspiring customers worldwide to transform data into intelligence. As...


  • Sydney, New South Wales, Australia Uplift Recruitment Full time

    We are seeking a highly organised and personable individual to join our award-winning business based in Bondi Junction.This is an ideal role for a switched-on admin officer ready to join a dynamic team in overseeing various duties across Administration, Operations and Sales.You will work alongside a bustling sales team where you will consult on product...

  • Retail Consultant

    3 days ago


    Sydney, New South Wales, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Consultant to join our team at Telstra. As a Retail Consultant, you will be responsible for providing exceptional customer service and sales experiences that meet or exceed customer expectations.Key Responsibilities:Develop and maintain strong relationships with customers to...


  • Sydney, New South Wales, Australia SS&C Technologies Holdings Full time

    Unlock Business Potential with a Customer-Focused Approach SS&C Blue Prism is seeking an experienced professional to drive customer success and deliver strategic value in our top-rated software organization. We are looking for a Customer Success Manager/Customer Success Director who will be responsible for elevating the customer experience within SS&C Blue...

  • Tech Consultant

    2 weeks ago


    Sydney, New South Wales, Australia Telstra Full time

    We are seeking a passionate Retail Sales Consultant to join our Telstra team in Rhodes on a Part Time basis. As a key member of our retail store, you will be responsible for delivering exceptional customer experiences, providing tailored solutions, and driving sales growth.About the Role:Company OverviewTelstra is an iconic Australian brand with a global...