Customer Support Liaison
2 weeks ago
We are seeking a highly organised and personable individual to join our award-winning business based in Bondi Junction.
This is an ideal role for a switched-on admin officer ready to join a dynamic team in overseeing various duties across Administration, Operations and Sales.
You will work alongside a bustling sales team where you will consult on product ranges, provide support to new and existing customers, process sales orders and manage costing and invoicing.
The culture of the team is fantastic. Everyone is engaged and works towards the growth of the company while maintaining a family atmosphere where regular lunches and team events are the norm.
The Role:
- Providing customer service support to new and existing customers
- Supporting the customer service manager
- Liaising with customers and successfully resolving escalations
- Planning and coordinating shipments
- Data entry and processing orders
- Investigating freight issues
About You:
- Previous experience in logistics, order processing or fulfilment is highly regarded
- An exceptional 'can do' attitude
- Experience working in a fast-paced high-volume environment
- A passion for 110% customer satisfaction
- A high level of attention to detail
- A team player who enjoys working towards individual and team goals
The Perks:
- Be part of an eco-friendly growing organisation
- A diverse and down-to-earth working environment with a great team
- Free team lunches on a Friday as well as free coffee and snacks every day
- Bondi junction location conveniently located right next to the train station
Our client is offering a fun modern workspace in Bondi Junction with the opportunity to align yourself with a rapidly scaling business that has grown over 400% in recent years. The salary for this role is approximately $65,000 - $80,000 per annum depending on experience.
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