Customer Support Specialist
4 weeks ago
Rewarding career opportunity as a Customer Support Consultant at RLDatix, a global leader in healthcare operations platform solutions. As a key member of our team, you will be instrumental in delivering exceptional support to our strategic customers, ensuring seamless adoption and utilization of our DatixCloud IQ product.
- Main Responsibilities:
- Manage all support-related issues reported by customers through our portal, phone, or in-person.
- Resolve complex issues, manage escalations, and partner with customers to discuss problems.
- Provide advanced support and maintain detailed, reproducible fault descriptions in our Ticketing system (Zendesk).
Key Skills and Expertise:
- 5+ years of experience in a similar role, supporting strategic accounts.
- Familiarity with development work tracking technologies and Agile development methods.
- Experience with Zendesk or similar ticketing solutions.
-
Customer Support Specialist
1 month ago
Sydney, New South Wales, Australia Perkbox Full timeUnlock Your Potential as a Customer Support SpecialistAt Perkbox, we're on a mission to revolutionize the employee experience. As a Customer Support Specialist, you'll play a vital role in delivering exceptional support to our customers, helping them get the most out of our products and services.Key Responsibilities:Provide timely and professional support to...
-
Customer Support Specialist
1 month ago
Sydney, New South Wales, Australia Fitzgerald Jenkins Recruitment Full timeCustomer Support SpecialistAt Fitzgerald Jenkins Recruitment, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers, maintaining high standards of support and responsiveness on all technical related matters.Key...
-
Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia REO Group Full timeJob Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at REO Group. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our diverse customer base.Key Responsibilities:Deliver high-quality technical support...
-
Customer Support Specialist
2 weeks ago
Sydney, New South Wales, Australia REA Group Full timeJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at REA Group. This is an exciting opportunity to work in a fast-paced environment and deliver exceptional customer experiences.As a Customer Support Specialist, you will be the front-line interface for our customers, consumers, and internal stakeholders. You will be...
-
Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia The University of Notre Dame Full timeWe are seeking a dedicated Customer Support Specialist to join our team.Main Responsibilities:Provide exceptional customer service via phone, email, and chat.Analyze and resolve customer complaints in a timely and professional manner.Collaborate with internal teams to resolve complex customer issues.
-
Customer Support Specialist
5 days ago
Sydney, New South Wales, Australia Canon Full timeAbout the RoleAs a Customer Support Specialist, you will be responsible for delivering exceptional service to our clients, ensuring high levels of satisfaction through outstanding service delivery. Your positive attitude, reliability, and attention to detail will be essential in managing various documents and processes for our esteemed clients.
-
Customer Support Specialist
3 weeks ago
Sydney, New South Wales, Australia Spaceship Full timeAt Spaceship, we are seeking a talented Customer Support Specialist to join our rapidly growing team in AU. As a key member of our operations team, you will play a crucial role in building trust with our customers, requiring a deep understanding of superannuation, investing, and product knowledge, as well as empathy and strong communication skills.Key...
-
Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia EBR Full timeJob Title: Customer Support SpecialistAbout EBR: EBR is a reputable financial services company providing online forex trading services to retailers and institutional clients worldwide.Job Responsibilities:Handle clients' deposits and withdrawals in a timely manner.Follow account opening processes to ensure smooth onboarding.Respond to customers' queries via...
-
Customer Support Specialist
3 weeks ago
Sydney, New South Wales, Australia EBOS Group Limited Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at EBOS Group Limited. As a key member of our Pharmacy team, you will be responsible for providing exceptional customer support and ensuring that our internal and external customers receive timely and effective assistance.Key ResponsibilitiesTake inbound customer...
-
Customer Support Specialist
1 month ago
Sydney, New South Wales, Australia Tyro Full timeThis is a Customer Support Specialist role with Tyro, a leading company in Australia. The Customer Support team is one of the most widely regarded in the country, known for their collaborative and dynamic environment. As a Customer Support Specialist, you will champion the voice of our customers and work closely with other teams to provide exceptional...
-
Customer Support Specialist
5 days ago
Sydney, New South Wales, Australia Spaceship Full timeCompany OverviewSpaceship is a leading fintech company transforming the way people invest in their future. With a strong mission to democratize access to investing, we're passionate about enabling individuals to take control of their financial futures.Job SummaryWe're seeking an experienced Customer Support Specialist to join our small team of 6 dedicated...
-
Customer Support Specialist
1 month ago
Sydney, New South Wales, Australia ServiceNow Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our Contact Center team in Sydney. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring a positive experience with our ServiceNow platform.Key ResponsibilitiesProvide timely and effective support to customers via phone,...
-
Customer Support Specialist
1 month ago
Sydney, New South Wales, Australia Philips Full timeJob TitleCustomer Support SpecialistJob DescriptionPhilips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems. With nearly 40,000 employees working in 100...
-
Customer Support Specialist
1 month ago
Sydney, New South Wales, Australia Employment Hero Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Employment Hero. As a key member of our Customer Experience team, you will be responsible for providing exceptional support to our customers, ensuring their continued success and satisfaction with our Employment Hero platform.Key ResponsibilitiesRespond to and...
-
Customer Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Compass Education Full timeCustomer Support Specialist - NSWCompass Education is seeking a highly skilled Customer Support Specialist to join our team in New South Wales. As a key member of our support team, you will provide exceptional customer service and training to our clients, empowering them to enhance parent engagement, reduce administrative burden, and allocate more time...
-
Customer Support Specialist for Avetta
1 week ago
Sydney, New South Wales, Australia Avetta Full timeCustomer Support Specialist OpportunityWe are seeking a highly skilled Customer Support Specialist to join our team at Avetta. As a key member of our success team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.Key Responsibilities:Provide professional support to all Avetta customers...
-
Customer Support Specialist
1 week ago
Sydney, New South Wales, Australia Intercom Full timeUnlock Customer Potential as a Customer Support SpecialistWe are seeking an experienced and passionate Customer Support Specialist to join our growing team at Intercom. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences that drive growth and loyalty.About the RoleThis is an exciting opportunity for...
-
Customer Engagement Support Specialist
4 days ago
Sydney, New South Wales, Australia Bankwest Full timeAbout UsAt Bankwest, we are dedicated to providing exceptional customer experiences. Our Customer Engagement Centre is a key part of this effort, and we are seeking a talented individual to join our team as a Customer Engagement Support Specialist.Job DescriptionWe are looking for an enthusiastic and motivated customer service professional who can provide...
-
Customer Experience Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Interactive Full timeInteractive is seeking an exceptional Customer Experience Support Specialist to join our team.As a key member of our support function, you will be responsible for providing Level 1 support to our customers, capturing essential information, and ensuring cases are escalated to the relevant Engineer or Account Manager.This role is ideal for individuals with a...
-
Forex Customer Support Specialist
1 month ago
Sydney, New South Wales, Australia EBR Full timeForex Customer Support RoleWe are seeking a talented and experienced individual to join our team as a Forex Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their queries are resolved efficiently and effectively.Key Responsibilities:Manage customer...