Senior Customer Experience Consultant

5 days ago


Sydney, New South Wales, Australia Telstra Full time
Job Overview

Telstra is a leading telecommunications company that aims to build a connected future for all Australians. As a Senior Customer Experience Consultant, you will play a crucial role in delivering exceptional customer service and sales experiences.

Key Responsibilities
  • Provide quality customer service to all customers
  • Maximise sales by offering latest product and service information
  • Achieve sales and performance targets
  • Maintain store presentation to retail shop standards
Requirements
  • Experience in a customer-facing role
  • Proven track record of delivering great customer experiences
  • Ability to solve complex problems
  • Effective communication skills
  • Previous experience in a customer-facing environment is highly advantageous
Benefits
  • Fantastic career growth prospects
  • Ongoing product training and development
  • In-store mentor and support
  • Highly rewarding sales environment
  • Corporate discounts and benefits

The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience.



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