Customer Success Consultant

2 weeks ago


Sydney, New South Wales, Australia RELX Trading Australia Pty Limited Company Full time

About the Role

We are looking for a skilled Customer Success Consultant to join our team at LexisNexis Legal & Professional.

As a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions, utilizing your strong understanding of the legal landscape and your ability to articulate customer needs.

Key responsibilities include delivering a minimum of 35 training hours per month, planning learning activities, identifying opportunities for new sales, and enhancing client knowledge of our products.

Requirements

  • Law degree or equivalent knowledge of the legal landscape
  • Experience in customer success or customer relationship, preferably within the legal industry
  • Training delivery experience and proficiency in using platforms like eLearning
  • Excellent communication and presentation skills
  • Authorization to work in Australia

Why Join Us

At LexisNexis, we promote a healthy work/life balance and offer competitive benefits, including a discounted health plan, life assurance, and flexible working arrangements. Our team is committed to advancing the rule of law and making a positive impact in the community.

About LexisNexis Legal & Professional

We are a global organization providing legal, regulatory, and business information and analytics. Our mission is to enable customers to quickly find the answers they need and advance the rule of law.



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